Again, not to get into pissing matches with individuals with superior knowledge who have trouble with basic punctuation and proper English grammar...for others who might find some value into my experiences, I have one more post to add here.
So, I got my NEW 1020 the other day. Happy dance. So now I have to return my 920, the one with the camera that won't focus, to AT&T. But before I ship off my phone with all my account setting, contacts and other personal data, I wanted to do a reset to wipe the phone.
Let me back up a bit here, because I found this interesting when you look at the whole story. The first thing I did when I got 920 #3 from AT&T two weeks ago was to set it up with my MS account and reload my apps. Then I immediately reset the phone just to be sure I didn't have any issues. I just wanted to test it to make sure I didn't run into any problem resetting the phone in the future. That reset took about 10 minutes. Once done, I setup the phone again, re installed my apps and went about "moving in" as I figured this would be my phone for a while. Soon after I started using it, I found the problem with the camera. I called up AT&T again, and long story short, they agreed to send me a 1020 instead. Then something interesting happened while I was waiting on the 1020...AT&T finally release the GDR2/Amber update. I went ahead and did the update to the 920. Everything went smooth and I played with the updated 920 for another day.
The next day my 1020 comes in, so I figured I'd better wipe the 920 before sending it back to AT&T. I offloaded the (crappy) photos that were on the phone, and deleted the few music files and podcasts that I had loaded, and hit the reset button. I watched the spinning gears start and went about my day. A little while later I checked back, still on the gears. Remember I had just reset this very phone a week earlier and it took 10 minutes. Of course I did update to GDR2 so yes, the software did change, and the other difference was this time I reset the phone after having pulled my SIM (now in the 1020). So I plugged in the phone to the factory wall charger and left it alone. Already having the working 1020 meant I didn't care how long it took. 24 hours later, the gears were still going. Nearly 30 hours later I went to check on the phone and the gears were gone, but it was displaying the battery charge icon instead. In other words, even on the factory wall charger, the phone battery had actually died while it was trying to finish the reset process I started a day and a half earlier. At this point I unplugged it and just let the battery die off completely. Again, since I'm sending this back, I really didn't care.
Just for kicks, this morning I plugged in the 920 just to see what would happen. After looking at the battery charge icon for a while, the spinning gears came back up. I left it alone for a few hours, and when I came back it was still on the gears. I figured I'd try the soft reset - volume down plus power button - the phone restarted and came back to the gears. I let it go a few minutes and then decided to do that other reset I read about - volume down plus power button, when the AT&T logo came up, I hit vol up, vol down, power and vol down. It came back to the gears and low and behold, the phone SOON after rebooted. This time it came up factory fresh, just in time for me to send it back.
I'm glad to be out of the 920 series - this was just too much drama. I can't believe that the phone went on for over 24 to 30 hours trying to reset itself, only to actually have the battery die off, even while plugged into the wall charger! I don't know if it's Nokia or MS, but that's just F****d up. I hope God doesn't strike me down for being an impatient, stupid, and just plain old "wrong" headed user! Maybe one day I can also get smart enough to post arrogant and demeaning messages on this forum!
But in the mean time, I'm hoping my 1020 will better behaved than my various 920s. Peace out.
So, I got my NEW 1020 the other day. Happy dance. So now I have to return my 920, the one with the camera that won't focus, to AT&T. But before I ship off my phone with all my account setting, contacts and other personal data, I wanted to do a reset to wipe the phone.
Let me back up a bit here, because I found this interesting when you look at the whole story. The first thing I did when I got 920 #3 from AT&T two weeks ago was to set it up with my MS account and reload my apps. Then I immediately reset the phone just to be sure I didn't have any issues. I just wanted to test it to make sure I didn't run into any problem resetting the phone in the future. That reset took about 10 minutes. Once done, I setup the phone again, re installed my apps and went about "moving in" as I figured this would be my phone for a while. Soon after I started using it, I found the problem with the camera. I called up AT&T again, and long story short, they agreed to send me a 1020 instead. Then something interesting happened while I was waiting on the 1020...AT&T finally release the GDR2/Amber update. I went ahead and did the update to the 920. Everything went smooth and I played with the updated 920 for another day.
The next day my 1020 comes in, so I figured I'd better wipe the 920 before sending it back to AT&T. I offloaded the (crappy) photos that were on the phone, and deleted the few music files and podcasts that I had loaded, and hit the reset button. I watched the spinning gears start and went about my day. A little while later I checked back, still on the gears. Remember I had just reset this very phone a week earlier and it took 10 minutes. Of course I did update to GDR2 so yes, the software did change, and the other difference was this time I reset the phone after having pulled my SIM (now in the 1020). So I plugged in the phone to the factory wall charger and left it alone. Already having the working 1020 meant I didn't care how long it took. 24 hours later, the gears were still going. Nearly 30 hours later I went to check on the phone and the gears were gone, but it was displaying the battery charge icon instead. In other words, even on the factory wall charger, the phone battery had actually died while it was trying to finish the reset process I started a day and a half earlier. At this point I unplugged it and just let the battery die off completely. Again, since I'm sending this back, I really didn't care.
Just for kicks, this morning I plugged in the 920 just to see what would happen. After looking at the battery charge icon for a while, the spinning gears came back up. I left it alone for a few hours, and when I came back it was still on the gears. I figured I'd try the soft reset - volume down plus power button - the phone restarted and came back to the gears. I let it go a few minutes and then decided to do that other reset I read about - volume down plus power button, when the AT&T logo came up, I hit vol up, vol down, power and vol down. It came back to the gears and low and behold, the phone SOON after rebooted. This time it came up factory fresh, just in time for me to send it back.
I'm glad to be out of the 920 series - this was just too much drama. I can't believe that the phone went on for over 24 to 30 hours trying to reset itself, only to actually have the battery die off, even while plugged into the wall charger! I don't know if it's Nokia or MS, but that's just F****d up. I hope God doesn't strike me down for being an impatient, stupid, and just plain old "wrong" headed user! Maybe one day I can also get smart enough to post arrogant and demeaning messages on this forum!
But in the mean time, I'm hoping my 1020 will better behaved than my various 920s. Peace out.
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