1. WPCentral Question's Avatar
    I downloaded the recent Cyan update for my Lumia 520 and finally got Windows 8.1. But Cortana is missing. I don't see it in the applications menu under settings. I have regions and languages set to English too.

    I finally have the action bar, the new icons and settings, more customization tile options, but Cortana is nowhere to be found. I press the search button and Bing shows up, not Cortana.

    If anyone can help I appreciate it. Thanks.
    08-02-2014 04:44 PM
  2. bozza72's Avatar
    Set region and language to usa
    08-02-2014 04:47 PM
  3. Detectionable's Avatar
    ^^ Wait till next week
    08-02-2014 05:08 PM
  4. Private Nemesis's Avatar
    And enable location...
    Sent from my Lumia 920 using Tapatalk
    08-03-2014 08:03 AM
  5. BatteryLife's Avatar
    And enable location...
    Sent from my Lumia 920 using Tapatalk
    Location need not be enabled to see Cortana in the app list. But he is right, enable location to be able to use Cortana
    08-03-2014 08:30 AM
  6. Ray Shum's Avatar
    Set reagion to US then you can see Cortana on setting list, then open it, then finally she'll appear on app list
    08-03-2014 08:44 AM
  7. Aniket Bhat's Avatar
    Wait a second. You are on cyan? On 520? How? Are you from France? On Orange? Sorry. It's just that I'm still waiting for it.
    08-03-2014 06:50 PM
  8. Cleo Douglas's Avatar
    I am having the same problem. I'm in Tennessee and I had Cortana and now I don't it is like it down graded. How do I get her back? I have everything set to USA although others are avaible
    08-26-2014 11:37 PM
  9. Ricky Burton1's Avatar
    How do I get it back on my phone
    10-27-2014 06:36 PM
  10. ortizang's Avatar
    make sure your phone is set to US, make sure the phone language is English but not British but American English, make sure location is enabled.
    10-27-2014 07:32 PM
  11. Suicide Stacey's Avatar
    And make sure American English is ABOVE British English in language settings...
    10-27-2014 08:50 PM
  12. raffsta22's Avatar
    i have done everything that's said and it still wont work for me.
    10-30-2014 04:31 PM
  13. ortizang's Avatar
    Unnmmmm are you sure you are not missing something?
    11-02-2014 05:33 AM
  14. Eliot Grigg's Avatar
    I have exactly the same problem/issue. I'm in the UK (where Cortana is supposedly now available), using a Lumia 520 on Windows 8.1, with the Cyan update (update 1), and although all the other latest features are there, Cortana is nowhere to be found. I've tried asking in my local EE shop, but was told they couldn't help. I managed to get the American Cortana - briefly - a few weeks ago by changing my region and language to the USA, but I foolishly reverted to my UK settings, and now changing to USA doesn't work. PLEASE help!
    11-11-2014 11:41 AM
  15. 4yoya's Avatar
    Slide to the aplication screen, find cortana under c, just long-tap and select pin to Start to create a Start screen tile. You can also use the Search button to launch Cortana.
    06-04-2015 06:25 AM
  16. Chanz Chanz's Avatar
    Hey I am using Lumia 535 windows phone. I also missing my Cortana app. How I fix this one
    06-21-2015 08:37 AM
  17. Harrie-S's Avatar
    Hey I am using Lumia 535 windows phone. I also missing my Cortana app. How I fix this one
    Check below how for settings.
    06-21-2015 08:52 AM

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