I not only have the voicemail notification not working correctly (meaning
I'm not getting the traditional vm icon on top of the screen) I receive a
gibberish text message along with the voicemail that looks like this:
//VZWVVM:SYNC:ev=NM;id=43;c=2;t=v;s=(calling number);dt=12/09/201802:52-
0400;l=7;dev_t=5) -> From text number: 900080006202
I have just bought a unlocked LG G6 at Best Buy 7 days ago (9/6/2018)
because I wanted a good spec cellphone because I was sick of watching the
progress bar trying to process calculations because it was too low on
resources or RAM or HD space.
I did use the "Tracfone Bring your own SmartPhone SIM Kit" for $1.00 and
it worked perfectly - all online - zero tech support ;)
After noticing this problem, I researched it on other forums and on
howardforums.com learning that "some" TF customers have had success and
some no success in fixing this voicemail notification icon not displaying
and receiving a garbled text message along with it.
I had bought the QVC tracfone LG Stylo 4 but they realized that NO
customers could activate it, so there was a massive callback on this phone
but at that time I had been on TF customer "service" with the number 1-
866-806-1840 w/ticket number. Now with this new problem on this new phone,
I though I could "slip" in using this "ticket" number on a different
problem on a different phone, But, No, it expired and had to become a
"civilian" and go through CS like everyone else, lol.
I can say that: IT CAN BE DONE! BECAUSE I HAVE DONE IT - My experience: So
i know that i have VVM (Visual Voicemail) - because: (
#1 ) when you go
through the VM prompts - After
#4 (personal options) - I don't have
option:
#1 (Message waiting indicator on/off - Basic vm only), and (#2)
I'm getting the text messages VZWVVM instead of a standard vm icon like we
all have had in the past.
So, I call that number above and go through the standard prompts to get to
a "live" person. I tell the person to hook me with tier 3 tech support and
they do, I tell them to: "remove visual voicemail and activate basic
voicemail" this 1st tech said ok and just had me do: *73 on my phone but I
later realized after hanging up that they just reset the BAD: VVM and also
realized later that my password was also reset and It didn't work.
I called again and asked to be sent to tier 3 - then again told them to
"remove visual voicemail and activate basic voicemail" and again this tech
"person" said that there is no way to disable VVM because it doesn't exist
on their system, I told them that it does and I had done it before. He
told me that there is a tier 4 tech support that's even above him and he
will connect me to them. I was like: "YES" !!
I repeated again what I wanted and I could tell that he knew exactly what
I was talking about, he removed VVM (Visual Voicemail) and activated
standard basic voicemail :D , I was like: " Thank you, sir, you are
awesome" - I asked him to call my cellphone and leave a VM and he did and
IT WORKED, I received just a VM icon and NO Text message!
NOTE: when he activated basic vm, i did receive a gibberish text message,
like the one above, BUT it was different:
//VZWVVM:STATUS:rc=2;st=U;vmg_url=https:vmg.vzw.com/(capt
letters)/VMServices -> From text number: 900080006204
So yea, I'm happy . . . . oh, your welcome
