1. Steigerwald21's Avatar
    I've had my Microsoft account for a long time. Today I tried to download apps on my Lumia 1520 and I got an error saying "You need to update the date of birth in your Microsoft account before you can buy this game." I've never had this issue before, but just to see if it would help, I went in and made sure my birthday was correct. It made no difference and I can't download any apps. Any ideas what's up?
    Deaconclgi likes this.
    10-24-2014 08:17 PM
  2. ven07's Avatar
    Lol I hope you're not 13? Some apps and games do have age restrictions, if I remember correctly? oh wait that was for access to Cortana.. lol, but the same could apply to the store
    10-24-2014 08:29 PM
  3. Steigerwald21's Avatar
    Nope. I'm 31. :) It's doing this out of nowhere for all apps.
    10-24-2014 08:35 PM
  4. bc3tech's Avatar
    10-24-2014 09:55 PM
  5. Deaconclgi's Avatar
    WOA! This just started happening to me and I own a Lumia 1520 as well. I was just checking my account online, my birthdate is correct, I have 2 step authentication and email and text notifications so NOTHING has changed on my account and I cannot update apps. I have the latest Developer Preview "critical update" and Lumia Cyan on my AT&T Lumia 1520.

    Has anyone else had this happen to them?
    10-24-2014 09:59 PM
  6. Deaconclgi's Avatar
    wp_ss_20141024_0002.jpgThank you for the link. I pasted my issue there as well.
    10-24-2014 10:02 PM
  7. EL620's Avatar

    I'm getting this on my end as well.
    Almost had me do a factory reset, until i searched and found this post.

    You can push apps from the web store but its the same thing.
    I hope they fix this soon.

    Maybe its part of this recent "Critical Update".
    10-24-2014 11:36 PM
  8. Daneshd1's Avatar
    I am going through the same .. Its ****ty .. I got a new update of bbm beta in which they stated that delete the old bbm beta and then install this new update .. I deleted the beta .. And I cant install the new one cause of the bday error ..
    10-25-2014 12:14 AM
  9. addicusbrown's Avatar
    Having the same issue here. Posted in the Microsoft answers site about it. Happened out of the blue!
    10-25-2014 02:21 AM
  10. Aditya Soni1's Avatar
    that link seriously helped me out. thank you so much.
    10-25-2014 02:35 AM
  11. Daneshd1's Avatar
    Guys its solved .. Try downloading
    Deaconclgi likes this.
    10-25-2014 04:40 AM
  12. Steigerwald21's Avatar
    Yeah, I just tried it and it seems to be working again for me too.
    10-25-2014 05:38 AM

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