1. Windows Central Question's Avatar
    I can start the phone ok and see the wall paper background display. After that I can only view a blank black screen, I can not see the home menu or anything else. This has lasted for about 15 hours
    11-08-2014 02:47 AM
  2. Laura Knotek's Avatar
    What OS version and firmware are you running on your Lumia 520?

    Is this device branded to a carrier and used on that carrier's network, or are you using the device on a different carrier's network? If you are using an unlocked device on a different network than that to which the device was branded, what carrier was the device originally for, and what carrier are you using it on now?
    11-08-2014 02:52 AM
  3. RumoredNow's Avatar
    Clean the screen at the proximity sensor location (just to the right of the earpiece).

    Any brightness adjustments made just before it started?

    Have you tried to reboot?

    Hard Reset is your last option... It will erase your data, but you can restore your last cloud backup. https://www.hard-reset.in/nokia-lumi...ard-reset.html
    11-08-2014 06:51 AM

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