1. Christopher Lindsay's Avatar
    I purchase my first (and probably last) album from the Xbox music app (I usually use iTunes) on my phone (1520) and instead of getting the regular explicit version I got the clean version. The problem is Xbox music doesn't show any album info before you buy it. I searched for the album and it gives me a ton of the same results without differentiating which version is which so I just picked the first full album that showed up. I played it and it was edited. How do I get a refund? I'm never buying music from Microsoft again!
    01-08-2015 07:42 AM
  2. RumoredNow's Avatar
    01-08-2015 11:19 AM
  3. Christopher Lindsay's Avatar
    I have to go to the Microsoft store website to get there, or I can do that from the Xbox music app?
    01-08-2015 02:05 PM
  4. RumoredNow's Avatar
    I would think it would easier and more comfortable to use a PC Browser...
    01-08-2015 06:43 PM
  5. Christopher Lindsay's Avatar
    I would think it would easier and more comfortable to use a PC Browser...
    Doesn't seem to be anything there that can help me. I'm so irked right now.
    01-08-2015 08:18 PM
  6. anon9169769's Avatar
    Use your phone and go to Microsoft live chat. That's what I did when I had an app problem. Microsoft answered with in 2 seconds each time (this was a back and forth situation) and they helped me so much. Would recommend them so much
    RumoredNow likes this.
    01-09-2015 07:03 AM
  7. Christopher Lindsay's Avatar
    Use your phone and go to Microsoft live chat. That's what I did when I had an app problem. Microsoft answered with in 2 seconds each time (this was a back and forth situation) and they helped me so much. Would recommend them so much
    Thanks I went to the Xbox site and got it taken cared of. I most likely won't be buying music from Microsoft again. Store is confusing and fragmented like everything else SMH.
    01-11-2015 01:21 PM

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