Xbox music purchase mistake! Help!

Christopher Lindsay

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May 8, 2014
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I purchase my first (and probably last) album from the Xbox music app (I usually use iTunes) on my phone (1520) and instead of getting the regular explicit version I got the clean version. The problem is Xbox music doesn't show any album info before you buy it. I searched for the album and it gives me a ton of the same results without differentiating which version is which so I just picked the first full album that showed up. I played it and it was edited. How do I get a refund? I'm never buying music from Microsoft again!
 

anon9169769

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Nov 4, 2014
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Use your phone and go to Microsoft live chat. That's what I did when I had an app problem. Microsoft answered with in 2 seconds each time (this was a back and forth situation) and they helped me so much. Would recommend them so much
 

Christopher Lindsay

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May 8, 2014
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Use your phone and go to Microsoft live chat. That's what I did when I had an app problem. Microsoft answered with in 2 seconds each time (this was a back and forth situation) and they helped me so much. Would recommend them so much

Thanks I went to the Xbox site and got it taken cared of. I most likely won't be buying music from Microsoft again. Store is confusing and fragmented like everything else SMH.
 

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