1. moegnd's Avatar
    So, I rested my phone recently, about 2 weeks ago. then, I restored it from my last back up which had all my accounts ready, including the Google account. since I live in China, google is blocked, and I didn't have the chance to set up my vpn before restoring the phone of course. so, google account has been greyed out in the accounts page and labeled "sycing...". I can't even delete it or stop it from syncing, I tried everything including connecting to the vpn and soft resetting the phone.

    if anyone had the same problem, or has an idea how to fix it, that would be awesome, cuz I already ran out of ideas.

    my next step is hard resetting the phone and starting over again, since I have the vpn setup on a router now, but I still would prefer a simpler way.

    I have a pic to upload, but can't find an upload button.
    01-08-2015 10:27 AM
  2. RumoredNow's Avatar
    Is there a 2 step authentication involved???

    ​I could see that being an issue, but don't know the workaround as you are in China with no Browser access...
    01-08-2015 12:29 PM
  3. moegnd's Avatar
    No, I just checked on web, my 2 step authentication is turned off, so that's not it.
    I think I'll need to hard reset and connect VPN before restoring the backup.
    It's just stuck in syncing...
    RumoredNow likes this.
    01-08-2015 12:51 PM
  4. moegnd's Avatar
    I just reset my phone, connected to VPN network on initial setup. Problem solved.
    RumoredNow likes this.
    01-08-2015 11:38 PM
  5. k72's Avatar
    I had that issue before with a school account. After a half to one hour of "syncing," it finally let me remove the account, without resetting.
    01-08-2015 11:47 PM

Similar Threads

  1. Replies: 107
    Last Post: 03-15-2015, 04:13 PM
  2. Denim, Cyan or what ever, got them both.............
    By SSgt Bruskowiz in forum Windows Phone 8.1
    Replies: 3
    Last Post: 01-09-2015, 11:37 AM
  3. Enabling Hey Cortana on 1520?
    By Matthew Blair in forum Applications
    Replies: 25
    Last Post: 01-08-2015, 10:22 PM
  4. How do I Auto-sync/backup all of my data with NAS on my wifi?
    By Stephen Roughley in forum Ask a Question
    Replies: 2
    Last Post: 01-08-2015, 10:27 AM
  5. Why can't I update the user for Lumia Denim?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-08-2015, 09:26 AM
LINK TO POST COPIED TO CLIPBOARD