1. davidewart's Avatar
    I was downloading a large app on a slow Wi-Fi connection, stuck my phone in my pocket, and eventually left the space without checking the download status. Finally at home, I checked the status which had not completed. But Retry just gets a permanent Download Pending with the download never actually re-starting. I is there some way to either force a re-start or cancel it?

    This is a critical issue because I can't download anything else from the Store while this app is stuck.
    01-28-2015 09:32 AM
  2. dKp1977's Avatar
    Cancel the download, restart your phone and download the app again.
    davidewart likes this.
    01-28-2015 09:42 AM
  3. davidewart's Avatar
    Cancel the download, restart your phone and download the app again.
    How do I cancel the download? I've looked for that option but all I've so far is Retry.
    01-28-2015 10:38 AM
  4. davidewart's Avatar
    OK got it. (Press on icon for Cancel Download.)
    01-28-2015 10:44 AM
  5. davidewart's Avatar
    Oh, and don't forget to restart the phone - missed that the first time I tried to re-download. Worked beautifully after restarting.
    01-28-2015 08:59 PM

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