1. Windows Central Question's Avatar

    my nephew tried to open my mobile ,after a few times , this message is shown and i can't unlock my mobile, i have a lot of data on it, i don't wanna do hard rest , is there any possible solution ?
    02-12-2015 08:21 AM
  2. Harrie-S's Avatar
    That happens if a wrong password is used often.
    You could try to login on The Smartphone Reinvented Around You | Windows Phone (United States) with the login credentials from you use on your phone.
    There is a section Find my phone .
    Where you can lock your phone. Lock it with the pin you used.
    And check on your phone if you can unlock it.
    It's not sure if this works but give it a try.

    If this does not help please register and reply on this post.
    02-12-2015 08:43 AM

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