1. Windows Central Question's Avatar
    Hi

    I have a Lumia 620, running the Lumia Cyan.

    My start screen with the tiles does not show now. The app list is now the default start screen. I tried to reset the phone. It comes up after reset, but goes off after few hrs of use.

    Any ideas?

    Thanks.
    02-16-2015 12:52 AM
  2. N_LaRUE's Avatar
    If you have access to a PC and the internet use this software - FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    Since you already did a reset this is the next step. It will install a fresh firmware and should fix things.

    You should remove any old Nokia software on the PC before installing this to avoid conflicts.
    RumoredNow likes this.
    02-16-2015 05:08 AM
  3. Godson Arun Kumar's Avatar
    May be someone unpinned all the tiles from your start screen when you kept your phone down. Then, only the app list would appear.
    02-16-2015 05:14 AM
  4. N_LaRUE's Avatar
    May be someone unpinned all the tiles from your start screen when you kept your phone down. Then, only the app list would appear.
    Read the last line of their OP.
    02-16-2015 05:17 AM

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