1. Windows Central Question's Avatar
    I have a Windows 8 cellphone from HTC. 6+ weeks ago, there was a software upgrade. Since then, I am no longer able to get emails in HTML . I no longer have active links or graphics in any of the email accounts on my Windows phone. I have 4 different email accounts set up on the phone (gmail, corp. gmail, godaddy) and ALL of them have this problem. HTC says that it is not a hardware problem. Verizon says that it is not a carrier problem. HELP please!
    03-05-2015 07:52 PM
  2. ssapre's Avatar
    Open mailbox > Settings and then check 'Always download full message and internet images'. Now try opening the mail again.
  3. ssapre's Avatar
    Open mailbox > Settings and then check 'Always download full message and internet images'. Now try opening the mail again.
    Laura Knotek likes this.
    03-05-2015 08:43 PM

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