• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why don't my Windows 8 phone emails have HTML links or graphics?

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

Windows 8 cellphone emails have no HTML links or graphics.

I have a Windows 8 cellphone from HTC. 6+ weeks ago, there was a software upgrade. Since then, I am no longer able to get emails in HTML . I no longer have active links or graphics in any of the email accounts on my Windows phone. I have 4 different email accounts set up on the phone (gmail, corp. gmail, godaddy) and ALL of them have this problem. HTC says that it is not a hardware problem. Verizon says that it is not a carrier problem. HELP please!
 

ssapre

New member
Oct 30, 2012
767
0
0
Re: Windows 8 cellphone emails have no HTML links or graphics.

Open mailbox > Settings and then check 'Always download full message and internet images'. Now try opening the mail again.