1. Windows Central Question's Avatar
    Hi, so I was going through my message settings and I clicked on backup my messages from "all time", and I noticed after that, that I cannot send messages to anyone. I also cannot enter the message settings. If i try to send a message it will freeze and bring me to the home screen. I cannot access my photos or other settings. Does anyone know what I should do or what the phone is doing?? Its a Nokia Lumia 1520, thank you.
    03-28-2015 08:08 PM
  2. jontyfernz's Avatar
    Hi, so I was going through my message settings and I clicked on backup my messages from "all time", and I noticed after that, that I cannot send messages to anyone. I also cannot enter the message settings. If i try to send a message it will freeze and bring me to the home screen. I cannot access my photos or other settings. Does anyone know what I should do or what the phone is doing?? Its a Nokia Lumia 1520, thank you.
    Take a backup via transfer my data for contacts and messages and export it to sd card.Move all photos,music,videos,etc to sd card and restart the phone and try.If this problem persists and is painful,hard reset the phone
    03-28-2015 10:47 PM

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