1. hopeyc's Avatar
    I went to bed at 2am last night and had my phone plugged in when I woke up at 7:30 then next morning my phone had a black screen and an error message saying unable to find a bootable option. I have tried to both soft and hard restart my phone and have not been able to get it to work! I need to get it working again asap! It has pictures and data saved on it for a final project i have that is due next monday that i need! Any solution or advice would be greatly appreciated
    04-09-2015 06:36 PM
  2. hotphil's Avatar
    Ouch. Sounds in a bad way.
    ​If it's not a hardware issue, you could try the Lumia Software Recovery Tool from a PC. But I fear you'll lose all data on the device that isn't backed up elsewhere.
  3. hotphil's Avatar
    Ouch. Sounds in a bad way.
    ​If it's not a hardware issue, you could try the Lumia Software Recovery Tool from a PC. But I fear you'll lose all data on the device that isn't backed up elsewhere.
    04-09-2015 06:46 PM
  4. hopeyc's Avatar
    where do i find the lumia software recovery tool? I am wiling to try anything! I took my phone to the verizon store and they were no help! All they tried was the soft and hard restarts as well and then told me i needed a new phone!
    04-09-2015 06:50 PM
  5. Nokia Boy's Avatar
    Had the same error recently,it's dead,all you can do is return it if you have guarantee.
    04-09-2015 06:54 PM
  6. hotphil's Avatar
    where do i find the lumia software recovery tool?
    Trouble with your Nokia Windows Phone? Restore it with the official Software Recovery Tool | Windows Central


    ... told me i needed a new phone!
    They might have been correct.

    Laura Knotek likes this.
    04-09-2015 06:55 PM
  7. Guytronic's Avatar
    04-09-2015 06:56 PM
  8. Nokia Boy's Avatar
    04-09-2015 06:56 PM
  9. abhinav parashar's Avatar
    i tried windows phone recovery tool to reset my phone but it didn't work
    if there is any way to solve this please tell me.
    06-26-2015 11:01 AM

Similar Threads

  1. Nokia Lumia 1020 Camera
    By Don164 in forum Nokia Lumia 1020
    Replies: 6
    Last Post: 04-11-2015, 09:05 PM
  2. NHL 15 is the 10th game for EA Access members to play on the Xbox One
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 04-09-2015, 06:00 PM
  3. Replies: 0
    Last Post: 04-09-2015, 05:58 PM
  4. Why can't I transfer data to PC?
    By KrisKenesei in forum Nokia Lumia 925
    Replies: 0
    Last Post: 04-09-2015, 05:42 PM
  5. WP Lumia 940
    By boneycat in forum Microsoft News & Rumors
    Replies: 1
    Last Post: 04-09-2015, 05:22 PM
LINK TO POST COPIED TO CLIPBOARD