• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Nokia Lumia is saying error unable to find a bootable option?

hopeyc

New member
Apr 9, 2015
2
0
0
I went to bed at 2am last night and had my phone plugged in when I woke up at 7:30 then next morning my phone had a black screen and an error message saying unable to find a bootable option. I have tried to both soft and hard restart my phone and have not been able to get it to work! I need to get it working again asap! It has pictures and data saved on it for a final project i have that is due next monday that i need! Any solution or advice would be greatly appreciated
 

hotphil

New member
Nov 14, 2008
2,008
0
0
Ouch. Sounds in a bad way.
​If it's not a hardware issue, you could try the Lumia Software Recovery Tool from a PC. But I fear you'll lose all data on the device that isn't backed up elsewhere.
 

hopeyc

New member
Apr 9, 2015
2
0
0
where do i find the lumia software recovery tool? I am wiling to try anything! I took my phone to the verizon store and they were no help! All they tried was the soft and hard restarts as well and then told me i needed a new phone!
 

Nokia Boy

New member
Sep 22, 2013
568
0
0
Had the same error recently,it's dead,all you can do is return it if you have guarantee.
 

abhinav parashar

New member
Jun 26, 2015
1
0
0
i tried windows phone recovery tool to reset my phone but it didn't work:unhappy:
if there is any way to solve this please tell me.