1. Windows Central Question's Avatar
    i installed windows insider recently then update it but when it was updating my phone shut itself off and when i tried to turn it, the phone goes to update again then turns it self off. this happened alot to times and when i charge it the process repeats again and again. and it dont work when i try to reset it. (actually i cant reset it (there is no ! mark)). please can anyone know what i have to do?
    07-15-2015 11:20 AM
  2. arjan wolthuis's Avatar
    Windows Phone recovery tool or WPRT
    07-15-2015 11:31 AM
  3. mary beth hale's Avatar
    Windows Phone Recovery Tool is your friend!
    07-15-2015 08:58 PM
  4. BologniusMaximus's Avatar
    What if WPRT does not detect the phone any more? I seem to be having the same issue. Tried Lumia recovery and Windows recovery to no effect.
    07-16-2015 09:36 AM
  5. Vlada Nehez's Avatar
    What if WPRT does not detect the phone any more? I seem to be having the same issue. Tried Lumia recovery and Windows recovery to no effect.
    It wont power on at all, or are you stuck at the BSOD screen ?
    07-16-2015 11:37 AM
  6. BologniusMaximus's Avatar
    It wont power on at all, or are you stuck at the BSOD screen ?
    More like stuck in a hard reset function that constantly fails...
    07-17-2015 02:34 AM
  7. arjan wolthuis's Avatar
    You need Windows Phone recovery tool
    07-18-2015 02:17 PM

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