1. WPCentral Question's Avatar
    My side buttons work fine. My touch screen scrolls, and lets me open programs. But I can't exit out. I can't get further and further into to programs (ex. open outlook, open an email, send a response) but then I can't exit. I'm stuck there until I power down and restart. this is a nokia lumia by the way.
    07-22-2015 09:00 PM
  2. RumoredNow's Avatar
    There are many Lumia models...

    Is it an 830 by any chance? With a screen protector? It is a known issue that the capacitive buttons on 830 lack sensitivity and a screen protector may block their use.

    If you have more detail to share or more questions, please join the site so you can reply in this thread.
    07-22-2015 11:54 PM

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