1. Windows Central Question's Avatar
    Hi guys! I have a bunch of movies and TV shows purchased through Windows 8.1 and my Xbox One, and they don't show up in Win10's Film & TV app.

    I did a test where I 'purchased' a free video from my Xbox One (after updating my PC to Win10) and it showed up in the Film & TV app in Windows 10, however all my previous purchases are missing. I've tried reinstalling and checking my Surface pro 3, and it has the same issue; all previous purchases from before Windows 10 are missing. I've also clicked 'show all movies' and 'restore purchases' and it didn't solve the issue.

    Adding insult to injury, when I search for the movies I've purchased in the new video store, it says I bought them but I can buy them again...sigh.
    Any help would be fantastic. Thank you so much for your time.

    -David
    08-02-2015 02:58 PM
  2. FlevetyFive's Avatar
    I'm having the exact same problem! Someone HALP!
    08-06-2015 04:35 AM
  3. garvitmiglani97's Avatar
    You should contact Microsoft XBox music support, they will help you for sure.
    You can use online chat support service.
    08-06-2015 04:39 AM

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