1. WPCentral Question's Avatar
    i was using windows phone 8.1 on my device..i got some warms in my brain to check windows 10 build version so i updated it to that version...many of appication were not working so i just googled and find if i reset my phone all features will run.so i reset it.in between the reset process some error occured and phone showed ! mark..so i hard reset it ..now after the hard reset phone shows the sad emoji and restarting every minute..what should i do now....please help or tell me if i go to service centre they will help me or not???
    08-09-2015 01:43 PM
  2. eusty's Avatar
    You need to use the Software Recovery Tool. This will take it back to 8.1.

    FAQ - How can I recover/reset/restore my phone software? - Microsoft - UK
    08-09-2015 02:08 PM

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