1. WPCentral Question's Avatar
    The new update locked me out of my laptop as it has been about 2 years since I had used anything but my fingerprint scanner to login to my account. I have an hp envy laptop and the update got rid of my stored fingerprints. It also screwed up a lot of things because the 8.1 never properly updated, so issues became compounded with the 10 update. This made it so that changing my Microsoft Account password does nothing and the administrator account has issues.Why was there no warning that the fingerprint scanner data gets deleted in the update to Windows 10? Has anyone else had this issue?
    08-11-2015 05:54 PM

Similar Threads

  1. windows 10
    By Teresa Marsh in forum ASUS VivoTab Smart
    Replies: 3
    Last Post: 08-03-2016, 10:21 PM
  2. HTC 8x won't get Windows 10. [Speculative]
    By BataBole in forum HTC 8X
    Replies: 344
    Last Post: 05-30-2016, 08:46 AM
  3. How can I get Windows 10 video drivers for my ATI-102-A924(b) video card?
    By Windows Central Question in forum Windows 10
    Replies: 2
    Last Post: 12-08-2015, 04:39 PM
  4. Replies: 1
    Last Post: 09-15-2015, 03:11 AM
  5. WIndows 10 taking too long to update.
    By WPCentral Question in forum Ask a Question
    Replies: 0
    Last Post: 08-11-2015, 04:57 PM
LINK TO POST COPIED TO CLIPBOARD