1. Windows Central Question's Avatar
    HTC One M8 Windows
    WP 8.1 Update 2

    Good evening.

    As of this morning, I have been unable to receive pictures sent to me via text message. I can send pictures with no problems, but when someone tries to send to one to me, I get a text that says "Get Media (30kb)" and when I click the link, it says, "Oops! the media you are looking for isn't here anymore."

    I've tried changing things in the Carrier + SIM section. I've done a soft reset. I've checked my usual settings and nothing is different. I have about 9gb of free space on the phone.

    It's driving me crazy. Does anyone have a suggestion to fix this?

    Thanks!
    08-18-2015 09:13 PM
  2. MMissionary's Avatar
    HTC One M8 Windows
    WP 8.1 Update 2

    Good evening.

    As of this morning, I have been unable to receive pictures sent to me via text message. I can send pictures with no problems, but when someone tries to send to one to me, I get a text that says "Get Media (30kb)" and when I click the link, it says, "Oops! the media you are looking for isn't here anymore."

    I've tried changing things in the Carrier + SIM section. I've done a soft reset. I've checked my usual settings and nothing is different. I have about 9gb of free space on the phone.

    It's driving me crazy. Does anyone have a suggestion to fix this?

    Thanks!
    Have you contacted your carrier and tried seeing if it works with data on or off?
    08-18-2015 09:20 PM

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