Why can't I send or receive photos in messages?

[Windows Central Question]

I upgraded my HTC One M8 from 8.1 to 10 yesterday. My biggest gripe is that I cannot receive or send pictures in the message app. I'm having to email them. Is there a fix to this? I've tried restarting the phone several times and this hasn't helped.

 

[realwarder]

Sounds like the MMS settings are wrong. This may help you access them http://forums.windowscentral.com/no...ny-verizon-windows-10-mobile-tmobile-etc.html

 

[RumoredNow]

When I first Upgraded to W10M my MMS settings didn't come over and I had to set them manually...

Use this site to find your country and carrier then use the values they provide: World Wide Mobile Phone Settings Or check the help pages at your Carrier's website.

W10M: Settings > Network & Wireless > Cellular & SIM > SIM settings > Add an MMS APN > enter the values > make sure the "Apply this profile" box is checked > tap Save.


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[gordonfink]

is your IMEI registered with your carrier? I change phones quite a bit, and that happens sometimes if the IMEI they have on file is different from the one you're currently using.