[FAHMI BASSEM]

my munt forgot her MS account password, now she can't update neither install any app, since hard reset is required, and there's no way to install an app to backup contacts to SD card, need an alternative options....any ideas??

thank you :)

[Laura Knotek]

Can she reset her password using a computer web browser? http://windows.microsoft.com/en-us/w...ord-forgot-faq

[T Moore]

contacts+message backup
https://www.microsoft.com/en-us/store/apps/contacts-message-backup/9nblgggz57gm
Backs up to SD card,

[FAHMI BASSEM]

won't work, MS removed the feature to manually install apps :(

[FAHMI BASSEM]

nope, no emergency mail, neither phone number :\