1. Windows Central Question's Avatar
    Hello, I was ready to wipe my phone and setup my new account on it but after connecting to the pc and running the windows device recovery tool. I get this, whats it mean as it don't look right can anyone help plz
    It says...
    DEVICE
    Model: Lumia 435 Dual sim
    Firmware version: 02074.00000.15234.28003
    Operating system version: 10586.13169

    Software available on the server
    Firmware version: 02074.00000.15234.28003
    Operating system version: 9651.14234

    If I click reinstall software it isn't going to install the older one is it as I don't want that.
    05-21-2016 03:32 AM
  2. v535's Avatar
    That's the only method. Wipe it to 8.1 and then upgrade to w10m and then hard reset via settings app on w10m.
    05-21-2016 03:51 AM

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