1. Windows Central Question's Avatar
    My Lumia 520 is on the start screen where it says Nokia and then there's the AT&T symbol. It goes back and forth between them and just won't turn on. I've tried resetting my phone already. It just won't turn on past the start screen.
    06-30-2016 09:25 AM
  2. charlatan1978's Avatar
    Hi, your two options are a hard reset using the key combination and the Windows Device Recovery Tool, to reset your phone.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central. 
  3. charlatan1978's Avatar
    Hi, your two options are a hard reset using the key combination and the Windows Device Recovery Tool, to reset your phone.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central. 
    06-30-2016 09:53 AM

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