1. Windows Central Question's Avatar
    My New Microsoft Lumia 950 SMARTPHONE can't download all app update and allso can't download any New app... How much longger i have to wait Microsoft. Team to solve this problem?
    (SMART LA SANGGATTT!!!!! MENYESAL AKU)
    07-19-2016 10:18 PM
  2. Indistinguishable's Avatar
    My New Microsoft Lumia 950 SMARTPHONE can't download all app update and allso can't download any New app... How much longger i have to wait Microsoft. Team to solve this problem?
    (SMART LA SANGGATTT!!!!! MENYESAL AKU)
    Hi there - thanks for asking a question.

    I'd encourage you to try a soft-reset. Soft resets often fix issues with the store. Sometimes things get hung up, but a simple restart goes a long way in clearing that up.

    The soft reset is the same thing as pulling your battery (on devices where that is possible). This method will not remove anything at all from your phone and is completely safe to attempt in any problem situation.
    You perform the soft reset by having your phone turned on. Then press and hold the volume down + power buttons until your phone vibrates and restarts. Note that you should not touch the device screen during the process (not even when the 'slide down to power off' prompt appears).

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    Guytronic and Chintan Gohel like this.
    07-19-2016 10:47 PM

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