07-28-2016 11:29 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    I can't change brightness volume. Low, medium, high and automatic have the same brightness volume.

    If i want change brightness - settings not working
    After hard reset - cant change brightness
    After soft reset - cant change brightness
    After update software - no change

    Anyone who know where is problem?

    Thak you

    Jirka (Czech rep.)
    07-26-2016 02:43 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    I can't change brightness volume. Low, medium, high and automatic have the same brightness volume.

    If i want change brightness - settings not working
    After hard reset - cant change brightness
    After soft reset - cant change brightness
    After update software - no change

    Anyone who know where is problem?

    Thak you

    Jirka (Czech rep.)
    you did a hard reset? That should have worked - go to settings > factory reset the device
    Which OS version?
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    07-26-2016 03:02 AM
  3. 9Redhead's Avatar
    9Redhead
    Originally Posted by Windows Central Question
    I can't change brightness volume. Low, medium, high and automatic have the same brightness volume.

    If i want change brightness - settings not working
    After hard reset - cant change brightness
    After soft reset - cant change brightness
    After update software - no change

    Anyone who know where is problem?

    Thak you

    Jirka (Czech rep.)
    Had the same issue.What solved it wasn't a factory reset but a roll back.I used windows recovery tool, got to windows 8 and then re-updated to my selected windows 10 branch. It's a hassle but it solved it.
    Chintan Gohel likes this.
    07-26-2016 06:24 AM
  4. Jiri Panuska's Avatar
    Jiri Panuska
    I can't connect my phone to windows device recovery tool - i tried it but program told me "error 0x00000067 (Thor@NotResponding)" he can't find him.

    My firmware is :10.0.14393.5

    Any idea???
    07-26-2016 02:26 PM
  5. 9Redhead's Avatar
    9Redhead
    Originally Posted by Jiri Panuska
    I can't connect my phone to windows device recovery tool - i tried it but program told me "error 0x00000067 (Thor@NotResponding)" he can't find him.

    My firmware is :10.0.14393.5

    Any idea???
    This guide helped me with the recovery tool.If it helps you upvote him as well.
    Chintan Gohel likes this.
    07-28-2016 11:29 AM
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