08-06-2016 10:19 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    After a hard reset I wanted to sync my google contacts and mail to my Lumia 950 again (it worked fine before), but whenever I try to connect the account I get to a page where it sais, that the browser I'm using is not supported and that I should download a different one (I did everything through the settings-menu btw).

    Did anybody else expirience something alike or does anybody know a work-around? I really need my google contacts on my phone!

    P.S. I made screenshots, if anybody knows how you can post pictures here I'm happy to provide them.
    08-03-2016 06:54 AM
  2. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by Windows Central Question
    After a hard reset I wanted to sync my google contacts and mail to my Lumia 950 again (it worked fine before), but whenever I try to connect the account I get to a page where it sais, that the browser I'm using is not supported and that I should download a different one (I did everything through the settings-menu btw).

    Did anybody else expirience something alike or does anybody know a work-around? I really need my google contacts on my phone!

    P.S. I made screenshots, if anybody knows how you can post pictures here I'm happy to provide them.
    before adding any account, make sure that you've updated the mail app
    You're using the mail app, right?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-03-2016 08:00 AM
  3. XBOX UK GAMER's Avatar
    XBOX UK GAMER
    Well I had similar problem, just don't select google and instead select other account, pop imap near bottom of list and just add your login details there, worked fine for me.
    Chintan Gohel likes this.
    08-03-2016 08:44 PM
  4. XBOX UK GAMER's Avatar
    XBOX UK GAMER
    Actually that just gets your email and not contacts
    Chintan Gohel likes this.
    08-03-2016 08:56 PM
  5. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
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    Originally Posted by XBOX UK GAMER
    Actually that just gets your email and not contacts
    you can transfer contacts from gmail to outlook using a csv file - check online for the exact method
    08-04-2016 05:27 AM
  7. The_Vermonster's Avatar
    The_Vermonster
    I'm having this problem too. This is just another way for Google to f**k with Win phone users. I hope this gets sorted out soon, as my email is completely unusable right now.
    08-04-2016 03:48 PM
  8. scotf's Avatar
    scotf
    importing the contacts & calendar won't help as I need them to sync when I make changes. Is there any way to do this in the anniversay update? It worked before the update.
    08-04-2016 07:05 PM
  9. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    seems like we have to wait for Google to play nice again - (do no evil?)
    08-06-2016 10:19 AM
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