1. Windows Central Question's Avatar
    I get as far as clicking on the "add" button on either "family & friends" or "add someone else." At that point a blank grey screen comes up and from then on the computer freezes, including the clock. I can only get out of this by switching off manually with the desktop start/stop button.
    08-10-2016 03:55 PM
  2. Chintan Gohel's Avatar
    try this: SFC Scan: https://support.microsoft.com/en-us/kb/929833

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    08-14-2016 01:43 PM

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