1. Windows Central Question's Avatar
    Hi all

    My microsoft charger is suddenly not charging my phone and my phone is taking too long to charge if its dies at all, with other chargers. It has also started going off spontaneously....anyone knows what the problem could be? Is it my charger/charging system or software problem? And how do I deal with it?

    Thanks
    Sophi
    08-30-2016 11:55 PM
  2. ads13's Avatar
    Hi all

    My microsoft charger is suddenly not charging my phone and my phone is taking too long to charge if its dies at all, with other chargers. It has also started going off spontaneously....anyone knows what the problem could be? Is it my charger/charging system or software problem? And how do I deal with it?

    Thanks
    Sophi
    If you are on w10m then it's probably OS/Software problem.

    -I suggest you to reinsert the battery of your phone 📱.
    -Soft reset your phone.
    OR
    -At last, You've to do Hard reset.


    .--------.
    / A TIP \
    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    08-31-2016 01:00 AM
  3. Chintan Gohel's Avatar
    Hi all

    My microsoft charger is suddenly not charging my phone and my phone is taking too long to charge if its dies at all, with other chargers. It has also started going off spontaneously....anyone knows what the problem could be? Is it my charger/charging system or software problem? And how do I deal with it?

    Thanks
    Sophi
    is the phone under warranty? Can you ask for repairs from where you purchased it?
    08-31-2016 02:11 PM

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