1. Windows Central Question's Avatar
    Hello, so yesterday I had my Lumia on my hands and I just took the case off it and the battery dropped. It happened in the past with no problem. So I put the battery back on and I tried to boot the phone. Since then the phone vibrates, nothing appears on the screen (just black) and after some seconds it vibrates again... and again.

    I tried:

    - Removing and putting back on the battery
    - Hard resetting the phone (It seems that it doesn't even get the signal to hard reset. Just restarting all the time)
    - Using the WDRT to flash it but the process fails because before its complete the phone restarts (plus it is not recognized)

    I need advice please :/
    09-14-2016 04:53 PM
  2. shmsnh's Avatar
    Is it under warranty? If yes, take it to a service centre.

    Otherwise, you could try selecting 'my device was not detected' on WDRT.
    09-15-2016 12:09 AM
  3. Chintan Gohel's Avatar
    Hello, so yesterday I had my Lumia on my hands and I just took the case off it and the battery dropped. It happened in the past with no problem. So I put the battery back on and I tried to boot the phone. Since then the phone vibrates, nothing appears on the screen (just black) and after some seconds it vibrates again... and again.

    I tried:

    - Removing and putting back on the battery
    - Hard resetting the phone (It seems that it doesn't even get the signal to hard reset. Just restarting all the time)
    - Using the WDRT to flash it but the process fails because before its complete the phone restarts (plus it is not recognized)

    I need advice please :/
    are the battery contact pins clean? Or damaged? Or the pins on the phone?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    09-25-2016 02:33 PM

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