1. Windows Central Question's Avatar
    my outlook does not have quick views or photo folders. I want to verify that text messages have been backed up before i reset my lumia 929.
    10-15-2016 07:25 PM
  2. xandros9's Avatar
    You can't find the text messages anywhere. They can only be seen in the messages app if they're synced.
    RumoredNow likes this.
    10-15-2016 09:58 PM
  3. Windows Central Question's Avatar
    want to reset my phone but want to make sure that my messaging is backed up. how do I verify that it is backed up
    10-16-2016 07:22 AM
  4. Francis Di Cicco's Avatar
    then the info in the forum is incorrect about a messaging folder when you log on over the web?
    10-16-2016 09:47 AM
  5. RumoredNow's Avatar
    Threads Merged.

    User... Please do not create multiple threads on your issue. It actually works against you as any advice gets scattered around and a coherent conversation cannot develop as easily...


    Open Messaging > ellipses (...) > settings > make sure that sync messages between devices is ON

    Go to Settings > Update & security > Backup > More options > Back up now

    No you can't see them. I never have.

    Reset your phone. Sign in with the same Microsoft Account and you will have your messages. It has never failed me.
    10-16-2016 10:05 AM
  6. RumoredNow's Avatar
    then the info in the forum is incorrect about a messaging folder when you log on over the web?
    Got a link? I'm not sure what you are referring to here...
    10-16-2016 10:05 AM
  7. xandros9's Avatar
    Got a link? I'm not sure what you are referring to here...
    I think he's referring to see some contact's texts when you log into Outlook.com and look at the history or something. Don't think it was ever an official feature or one that really worked well.
    Laura Knotek and RumoredNow like this.
    10-16-2016 02:15 PM
  8. RumoredNow's Avatar
    I kinda thought he was referring to the backup file in OneDrive...
    10-16-2016 06:47 PM

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