1. Windows Central Question's Avatar
    For the last little while, maybe since the previous Windows 10 Mail app update, the Windows Central emails have not been displaying properly in the Mail app?

    All I can see is the Windows Central logo and name, the first picture and part of the first item. The rest of the email does not appear.

    This problem is on both Windows Mobile and PC.


    03-05-2017 05:13 AM
  2. Ryujingt3's Avatar
    Are you sure it is not your connection? Do other emails format correctly? Can you browse the internet normally?
    03-05-2017 06:30 AM
  3. KenC09's Avatar
    While my connection is slow, other emails are formatting correctly and browsing works normally.
    03-06-2017 05:45 AM
  4. Ryujingt3's Avatar
    Any chance of a screenshot please?
    03-06-2017 08:47 AM
  5. KenC09's Avatar
    This is all I get:

    The email looks the same on both PC and Mobile.
    03-06-2017 08:03 PM
  6. Ryujingt3's Avatar
    What OS version do you have on PC and mobile respectively? Do they display properly if you access them via the browser?
    03-07-2017 06:58 AM
  7. KenC09's Avatar
    Both are on Windows 10 and are up to date.

    If I go to Outlook Mail using the web browser they do display properly.
    03-07-2017 10:40 PM
  8. Ryujingt3's Avatar
    Not sure what else to suggest, to be honest, it may also be due to the HTML code of the emails too.
    03-08-2017 09:05 AM
  9. KenC09's Avatar
    Something in the HTML code was one of my suspects too.

    Oddly enough, this mornings Windows Central email formatted and displayed correctly.

    03-08-2017 06:22 PM

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