1. Windows Central Question's Avatar
    A co worker of mine is having issues with her new Lenovo that was purchased for her for work. Her user profile is missing and the profile that it tries to get us to log on as is just named "PC". Her password and the administartor password do not work. What's odd is we cannot run CMD, or use Ctrl+Alt+Dlt. There is also no option to switch users. The only thing I can think of is to try all this in safe mode. I was just wondering if anyone else had similar problems like this?
    03-07-2017 01:43 PM
  2. paulboe's Avatar
    I suggest you backup your files and then do a factory reset.
    03-08-2017 02:25 AM
  3. Ryujingt3's Avatar
    Did you fare any better with Safe Mode? Otherwise, as said, a factory reset may be the only way.
    03-08-2017 08:03 AM

Similar Threads

  1. Halo 5 update brings loads of fixes to multiplayer, Forge and more
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 03-07-2017, 12:30 PM
  2. Why does touch keyboard pop-up when I'm using*the pen as the "mouse"?
    By Chris_NH in forum Microsoft Surface Pro 3
    Replies: 0
    Last Post: 03-07-2017, 12:13 PM
  3. Microsoft Teams to exit preview with March 14 global launch
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 03-07-2017, 12:00 PM
  4. Long path names in Windows 10 and OneDrive
    By Chris_NH in forum Ask Dan!
    Replies: 0
    Last Post: 03-07-2017, 11:46 AM
  5. How do I unhide messenger favorites on my iphone?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 03-07-2017, 11:45 AM
LINK TO POST COPIED TO CLIPBOARD