04-08-2017 02:05 PM
29 12
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  1. Windows Central Question's Avatar
    I have a Lumia 925 RM-982 that died recently. I can't find de firmware anywhere. Do you know where I may find it, so I can try to recover it with Nokia Care Suite?
    04-02-2017 01:30 PM
  2. Guytronic's Avatar
    Care Suite is no longer used.
    All firmware recovery or upgrades are handled through the newer Windows desktop application WDRT.

    Update WDRT (Windows Device Recovery Tool) for your language or country.
    I'm assuming Germany by what you posted.

    If your 925 is still functioning reliably WP 8.1 (T-Mobile firmware) will be reinstalled via WDRT.
    04-02-2017 03:04 PM
  3. fernandosantos's Avatar
    Unfortunately, WDRT doesn't recognize it and it only shows firmwares for x30 models, like Lumia 930, Lumia 535 and so on. My intention was to use Nokia Care Suite offline, if I found the files.
    04-02-2017 06:47 PM
  4. Guytronic's Avatar
    So you tried unplugging the 925 if not recognized and selecting the best option for phone not found?
    Takes a few tries if the phone is corrupt or bricked for WDRT to figure out what's going on.
    04-02-2017 07:26 PM
  5. fernandosantos's Avatar
    I've tried many times. WDRT shows me a list of many firmwares, but all of them are RM-927 above. I'm not sure that microsoft still keeps "old" firmwares available for download. That's why I was looking for an alternative option.
    04-02-2017 08:08 PM
  6. Guytronic's Avatar
    I'll ask around here on our chat channel.
    I'm sure someone has an answer.

    BTW: @fernandosantos Welcome on-board...
    04-02-2017 08:30 PM
  7. fernandosantos's Avatar
    Thanks man!
    Guytronic likes this.
    04-02-2017 08:41 PM
  8. zocster's Avatar
    I'd suggest going here? http://www.lumiafirmware.com/ser/RM-892 and I'm pretty sure you meant 892 ...
    Guytronic and mc_razza like this.
    04-02-2017 09:10 PM
  9. fernandosantos's Avatar
    I've also tried...but the answer is always "This download link is no longer valid! Reload this page". that's why I was hoping to find it on Piratebay or 4shared, but I couldn't.
    04-02-2017 09:51 PM
  10. zocster's Avatar
    Give us the exact model? 16/32? black white? I'll look it up

    1. Install "Windows Device Recovery Tool" http://go.microsoft.com/fwlink/?LinkID=525569
    2. Download the firmware form this site only the ffu.
    3. And now open CMD as administrator
    4. Typ "cd C:\Program Files (x86)\Microsoft Care Suite\Windows Device Recovery Tool"
    32 bit pc "cd C:\Program Files\Microsoft Care Suite\Windows Device Recovery Tool"
    5. Connect now your phone to your pc
    6. Typ in cmd "thor2 -mode uefiflash -ffufile "C:\the location of the ffu\file name.ffu" -do_full_nvi_update -do_factory_reset"
    7. Wait now until your phone gives a green screen
    8. Typ now in cmd "thor2 -mode rnd -bootnormalmode"

    I was able to download a 1.6 GB file FFU only, so if you can tell me what you need I can mirror that somewhere.
    Last edited by zocster; 04-03-2017 at 01:31 AM.
    Guytronic likes this.
    04-02-2017 11:59 PM
  11. anon(10197358)'s Avatar
    @zocster

    Why execute two commands when we can execute just one ?

    thor2 -mode uefiflash -ffufile "FullFlashUpdate.ffu" -do_full_nvi_update -do_factory_reset -reboot
    And, if WDRT shows the emergency screen, it's that the Lumia 925 of OP is detected as QHSUSB_x. So, thor2 command you specified isn't appropriate. If OP confirms for QHSUSB_x, then he must use emergency mode of thor2.
    04-03-2017 04:46 AM
  12. fernandosantos's Avatar
    It's a Lumia 925 Rm-892 CV Black, 16GB. Thanks for the help!
    04-03-2017 06:48 AM
  13. fernandosantos's Avatar
    I'm sorruy, I didn't understand. In what site can I find de the ffu file?
    04-03-2017 06:57 AM
  14. zocster's Avatar
    @zocster

    Why execute two commands when we can execute just one ?



    And, if WDRT shows the emergency screen, it's that the Lumia 925 of OP is detected as QHSUSB_x. So, thor2 command you specified isn't appropriate. If OP confirms for QHSUSB_x, then he must use emergency mode of thor2.
    I only copy pasted from that site lol.
    04-03-2017 12:03 PM
  15. zocster's Avatar
    It's a Lumia 925 Rm-892 CV Black, 16GB. Thanks for the help!
    I'm mirroring the PackageTitle: RM-892 VAR GB CV BLACK
    04-03-2017 12:05 PM
  16. fernandosantos's Avatar
    Man, I was working and couldn't see it before. Now, it's not availble anymore. Would you mirror it again, please? @zocster
    04-03-2017 03:31 PM
  17. zocster's Avatar
    Man, I was working and couldn't see it before. Now, it's not availble anymore. Would you mirror it again, please? @zocster
    Here it is...
    04-03-2017 04:12 PM
  18. fernandosantos's Avatar
    thanks a lot!
    04-03-2017 04:13 PM
  19. fernandosantos's Avatar
    Thank you very much guys! But I think it's really dead.sem-t-tulo2.png
    04-03-2017 10:32 PM
  20. anon(10197358)'s Avatar
    @fernandosantos

    It's you the OP ? If yes, as I said it, if your Lumia 925 *is detected as QHSUSB_x*, so what said @zocster is useless, so useless to do it.

    Instead, use the emergency mode : Finally... unbrick your Lumia device QHSUSB_DLOAD without JTAG
    04-04-2017 04:19 AM
  21. fernandosantos's Avatar
    I've followed the steps, but mine didn't create "msimage.mbn" file, only the "gpt0.bin". And if I try to rename by myself, thor 2 doesnt find it.
    04-04-2017 09:18 AM
  22. anon(10197358)'s Avatar
    04-04-2017 09:23 AM
  23. fernandosantos's Avatar
    I think there's something else wrong, maybe the hardware. It started ok, but then...

    Sending OPEN_MULTI_REQ
    Message send failed with error code 8
    Failed to get response to OPEN_MULTI_REQ
    ALPHA EMERGENCY FLASH END
    Emergency messaging closed successfully
    Operation took about 7.00 seconds.

    THOR2_EMERGENCYFLASHV1_ERROR_MSG_SEND_RECEIVE_FAILED

    THOR2 1.8.2.18 exited with error code 85021 (0x14C1D)
    04-04-2017 09:51 AM
  24. anon(10197358)'s Avatar
    @fernandosantos

    No idea for 0x14C1D error.
    04-05-2017 08:15 AM
  25. zocster's Avatar
    https://forum.xda-developers.com/win...t3082592/page6 this is a good thread on xda, I have never had problems like yours, I only followed what's on lumia firmware.
    04-08-2017 01:23 PM
29 12

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