10-30-2019 10:22 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Somehow I can't attach office document such as Word, Excel or Power Point in Web WhatsApp using Surface Go. I tried to install Chrome or Firefox browser (out of S-Mode), but no luck.

    The alternative way is to transfer the file to my phone via Bluetooth then send it through android WhatsApp apps, but this alternative is not practical.

    Please advise.
    09-02-2019 11:20 PM
  2. tgp's Avatar
    tgp
    Trusted Member
    You should be able to just drag and drop the file onto the WhatsApp web page. It works for me. I can attach an Excel file, and I have WhatsApp Web open in Chrome.
    09-03-2019 05:47 AM
  3. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    If you have OneDrive on the same device can you put the file there and then link to that using WhatsApp?
    09-03-2019 08:39 AM
  4. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    You can also download the Win32 Whatsapp Relay (WhatsApp Desktop from the store) and use that on the Surface Go.
    09-03-2019 05:39 PM
  5. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Originally Posted by TechFreak1
    You can also download the Win32 Whatsapp Relay (WhatsApp Desktop from the store) and use that on the Surface Go.
    That would make this a whole lot easier too!
    09-06-2019 09:43 AM
  7. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Originally Posted by Ryujingt3
    That would make this a whole lot easier too!
    It would and it does, make life alot easier lol.
    09-06-2019 01:27 PM
  8. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Will the OP ever get back to us?
    09-09-2019 09:52 AM
  9. C 5's Avatar
    C 5
    Originally Posted by tgp
    You should be able to just drag and drop the file onto the WhatsApp web page. It works for me. I can attach an Excel file, and I have WhatsApp Web open in Chrome.
    Appreciate the answer, but still didn't work. I really want to keep my Windows 10S instead installing Chrome.
    10-08-2019 09:47 AM
  10. C 5's Avatar
    C 5
    Originally Posted by TechFreak1
    You can also download the Win32 Whatsapp Relay (WhatsApp Desktop from the store) and use that on the Surface Go.
    I tried this, but the apps often crash and nope it wont help me upload office file (docx, xlsx, pptx). But it can upload pdf file.
    Recently I cant send pdf file using web WhatsApp in Microsoft Edge, it really frustrating because I'm using it to send office and pdf file to my colleagues.
    10-08-2019 09:59 AM
  11. C 5's Avatar
    C 5
    Originally Posted by Ryujingt3
    If you have OneDrive on the same device can you put the file there and then link to that using WhatsApp?
    Good option but I'm afraid its not common in my neighborhood.
    10-08-2019 10:07 AM
  12. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Unfortunately, if you want to keep Windows 10 S then you must accept its limitations, such as this.
    10-09-2019 10:20 AM
  13. C 5's Avatar
    C 5
    Originally Posted by Windows Central Question
    Somehow I can't attach office document such as Word, Excel or Power Point in Web WhatsApp using Surface Go. I tried to install Chrome or Firefox browser (out of S-Mode), but no luck.

    The alternative way is to transfer the file to my phone via Bluetooth then send it through android WhatsApp apps, but this alternative is not practical.

    Please advise.
    Actually I already tried out of Windows 10 S mode to install Chrome and Firefox just to use Web WhatsApp, but no luck. The office file just won't upload. That's why I return to Windows 10 S.
    10-09-2019 08:18 PM
  14. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Originally Posted by C 5
    Actually I already tried out of Windows 10 S mode to install Chrome and Firefox just to use Web WhatsApp, but no luck. The office file just won't upload. That's why I return to Windows 10 S.
    What happened exactly when you tried to upload out of 10 S mode?
    10-10-2019 10:09 AM
  15. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Originally Posted by C 5
    I tried this, but the apps often crash and nope it wont help me upload office file (docx, xlsx, pptx). But it can upload pdf file.
    Recently I cant send pdf file using web WhatsApp in Microsoft Edge, it really frustrating because I'm using it to send office and pdf file to my colleagues.
    I've found it to be hit and miss, the work around is an annoying one. If you have a spare sim put that in a phone then install whatsapp / register that with whatsapp. Add that number to your address book on your main phone, then just send all your documents to that number. So when you load up whatsapp desktop all your documents should be there for you to download off that chat.
    10-10-2019 12:03 PM
  16. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    If WhatsApp is causing so much issues, do you have a backup service you can use?
    10-11-2019 09:39 AM
  17. C 5's Avatar
    C 5
    Originally Posted by Ryujingt3
    If WhatsApp is causing so much issues, do you have a backup service you can use?
    Sorry, WhatsApp is the only app that common in my country and web WhatsApp its very practical to give a job and send/read files instead using gmail or etc.
    10-17-2019 02:22 AM
  18. C 5's Avatar
    C 5
    Originally Posted by TechFreak1
    I've found it to be hit and miss, the work around is an annoying one. If you have a spare sim put that in a phone then install whatsapp / register that with whatsapp. Add that number to your address book on your main phone, then just send all your documents to that number. So when you load up whatsapp desktop all your documents should be there for you to download off that chat.
    The thing is all the data is in my Surface Go, to send it via WhatsApp I have to open Web WhatsApp on Edge. But that not going to work because web WhatsApp or desktop WhatsApp refuse to send any office files.
    After recent windows update the desktop WhatsApp rarely crash. I used it to send PDF files.
    Btw this is how it look when I tried to send office documents, the icon goes gray instead blue for doc/docx

    sample-doc-file.png
    10-17-2019 02:39 AM
  19. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Originally Posted by C 5
    The thing is all the data is in my Surface Go, to send it via WhatsApp I have to open Web WhatsApp on Edge. But that not going to work because web WhatsApp or desktop WhatsApp refuse to send any office files.
    After recent windows update the desktop WhatsApp rarely crash. I used it to send PDF files.
    Btw this is how it look when I tried to send office documents, the icon goes gray instead blue for doc/docx

    Click image for larger version.  Name: Sample Doc File.png  Views: 2  Size: 18.9 KB  ID: 141510
    Silly question, but, on that screen, what happens if you click the green arrow?
    10-17-2019 09:54 AM
  20. C 5's Avatar
    C 5
    Originally Posted by Ryujingt3
    Silly question, but, on that screen, what happens if you click the green arrow?
    When I send the file it become MSI file and it can't be open using android phone

    screenshot_20191018-101642_whatsapp.jpg
    10-17-2019 11:19 PM
  21. TechFreak1's Avatar
    TechFreak1
    Ambassador
    Moderator
    Originally Posted by C 5
    The thing is all the data is in my Surface Go, to send it via WhatsApp I have to open Web WhatsApp on Edge. But that not going to work because web WhatsApp or desktop WhatsApp refuse to send any office files.
    After recent windows update the desktop WhatsApp rarely crash. I used it to send PDF files.
    Btw this is how it look when I tried to send office documents, the icon goes gray instead blue for doc/docx

    Click image for larger version.  Name: Sample Doc File.png  Views: 2  Size: 18.9 KB  ID: 141510
    I see, in that case your best option would be to use onedrive or dropbox etc.
    The other alternatives would be to use to change the file types on android or put the files in a compressed archive i.e zip file.
    10-18-2019 12:01 PM
  22. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Originally Posted by C 5
    When I send the file it become MSI file and it can't be open using android phone

    Click image for larger version.  Name: Screenshot_20191018-101642_WhatsApp.jpg  Views: 2  Size: 135.2 KB  ID: 141513
    You can try it as a zip file, as @TechFreak1 said. Out of interest though, if you send the MSI file in the screenshot to the recipient, can then download it on their end and it can be opened up in the respective app for the proper file type?
    10-21-2019 09:27 AM
  23. C 5's Avatar
    C 5
    I have a good news after recent Windows Update version 1903 somehow I can send Office file using Web WhatsApp or Desktop WhatsApp. Thank you guys for your suggestions.


    history-update.png

    sample-doc-file.png
    10-28-2019 02:36 AM
  24. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    That's awesome! Thanks for letting us know.
    10-30-2019 10:22 AM
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