1. Windows Central Question's Avatar
    My daughter used my tablet for a while and reset the password without telling me. She won't give me the new password because she's mad that i took it back(16 year old drama). Now I need to reset my password to access my windows 10 tablet. I tried factory resetting it, but my troubleshoot menu goes straight to advanced options and won't give me an option to reset the tablet. I don't have a keyboard for this tablet. Can anyone help me figure out how to correct this ship i can use my tablet again please?
    09-24-2019 11:31 PM
  2. Scienceguy Labs's Avatar
    You might want to try logging into your account online. Click the forgot password option. Go through the steps to change your password. Then, on your tablet, instead of using a pin to log in, choose to log on with your password.
    Laura Knotek and deepalm like this.
    09-25-2019 06:12 AM
  3. Ryujingt3's Avatar
    What is the make and model of the tablet?
    09-27-2019 09:48 AM

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