1. vhl71's Avatar
    After the latest insider build 15007 my ku ia 950 doesn't respond to hey Cortana at all. If I press the Cortana button it works. I've tried English US or English Canada and also played with region settings without luck

    Is hwy Cortana working on 15007 foe anyone?
    01-16-2017 06:03 PM
  2. GhostEchelon's Avatar
    Works fine on mine.
    01-16-2017 10:40 PM
  3. anon(9057135)'s Avatar
    Have you enabled Hey Cortana?
    01-17-2017 07:33 PM
  4. vhl71's Avatar
    Have you enabled Hey Cortana?
    Of course yes.
    It works may be 20% of the time.

    Sent from mTalk
    01-17-2017 08:46 PM
  5. loosec's Avatar
    My hey Cortana had never worked from day one.i even replaced unit and that was same.will not learn the first voice command.on Lumia 950
    01-17-2017 11:15 PM
  6. vEEP pEEP's Avatar
    I've never had luck with English Canada - ever.
    01-17-2017 11:23 PM
  7. Indistinguishable's Avatar
    Of course yes.
    It works may be 20% of the time.

    Sent from mTalk
    Have you tried setting it up again to optimize voice recognition? Maybe your voice has changed.
    01-18-2017 10:43 AM
  8. vhl71's Avatar
    Have you tried setting it up again to optimize voice recognition? Maybe your voice has changed.
    I tried with my voice as well as for anyone option. As I said it works sometimes but doesn't most of the time. It's driving me nuts.

    Sent from mTalk
    01-18-2017 10:49 AM
  9. anon(9057135)'s Avatar
    Of course yes.
    It works may be 20% of the time.

    Sent from mTalk
    Try turning it off, and then turn it back on, and have her relearn your voice.
    01-18-2017 05:56 PM
  10. vhl71's Avatar
    Try turning it off, and then turn it back on, and have her relearn your voice.
    Try that as well
    Same - it's a hit and miss. Could it be due to mic not working properly for it to listen to my voice?

    Does it work for you all the time even when the screen is off?

    Sent from mTalk
    01-18-2017 10:34 PM
  11. GhostEchelon's Avatar
    Only time I find Cortana to listen to me again is when I manually hit the search then she will responds to hey Cortana
    01-18-2017 11:39 PM
  12. emamitabha's Avatar
    Is Hey Coratna available for Lumia 535? I am now on 15007 build
    01-19-2017 12:47 PM
  13. Lee Power's Avatar
    Hey Cortana will never be available for the Lumia 535. Hey Cortana is HARDWARE dependent, the processor requires always on listening feature.
    01-19-2017 12:55 PM
  14. emamitabha's Avatar
    Is Hey Cortana available for Lumia 550?
    01-19-2017 01:10 PM
  15. GhostEchelon's Avatar
    No not for 550
    01-19-2017 02:46 PM
  16. anon(9057135)'s Avatar
    Try that as well
    Same - it's a hit and miss. Could it be due to mic not working properly for it to listen to my voice?

    Does it work for you all the time even when the screen is off?

    Sent from mTalk
    Are you able to request a replacement?
    01-19-2017 06:48 PM
  17. vhl71's Avatar
    Are you able to request a replacement?
    I can go to the store and ask.
    So for you guys with Lumia 950 does it work all the time even if the phone display is off??

    Sent from mTalk
    01-19-2017 08:59 PM
  18. Awhispersecho's Avatar
    Hey Cortana isn't working well on my 1520 anymore either. Works great on my Surface's and other devices but as the OP said, works about 20% of the time on my phone now. Seems like it got worse after I updated to Win 10 Mobile a couple months ago. I thought maybe I need to completely start over with Win 10 on my phone since Edge won't sync with any f my other devices either but I am unsure what the steps are at this point. Would be nice if Hey Cortana would work though.
    01-26-2017 08:13 PM
  19. emamitabha's Avatar
    Then go through Windows Phone Recovery tool.
    01-28-2017 12:37 AM
  20. rahul mandlekar 1's Avatar
    Me with the same problem
    01-31-2017 01:08 PM
  21. Awhispersecho's Avatar
    Just an FYI. I just erased her memory of me and had her relearn my voice from scratch. Seems to be working fine now.
    02-01-2017 08:12 PM
  22. jpm23's Avatar
    i really wish people would not post generic answers which they have no clue whether they work for a problem or not.

    forums today are filled with the same answers repeated endlessly by people who dont actually have an answer to the question asked, but for some reason insit on posting one up anyway.
    emamitabha likes this.
    02-02-2017 06:53 PM

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