11-27-2012 04:50 PM
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  1. Agpe17's Avatar
    So I'm INCREDIBLY OCD about my gadgets, and I decided to call Verizon to talk to them about my pre-order of the 8x. I ASSUMED that the phone would have a chance of being shipped out BEFORE 11/13, which is why k decided to go the pre-order route. I wanted it to ARRIVE BY 11/13...

    In speaking with two agents, they informed me that the device will be shipping ON 11/13, for an 11/15 delivery date. The 8x drops in stores on 11/13, and the agents told me that it CANT ship BEFORE 11/13 because "the phone hasn't been released yet" (aka we can't get it BEFORE the general release to the public)

    I then spoke to someone who told me my phone is looking to ship Monday am! He told me the phone is already AT FedEx, now its just waiting to be sent out to me! He said Monday am it'd be sent, arriving to me BY 11/13...a very different answer. Is he looking at a different screen than the other agents?

    If I wouldve known I wouldn't get the phone until 11/15, I wouldve just gotten it in-store on 11/13!

    I'm just a bit frustrated at the lack of clarity in this situation. Has anyone had any contact regarding this issue? Can someone shed some light?
    11-10-2012 02:36 PM
  2. aventador779's Avatar
    So I'm INCREDIBLY OCD about my gadgets, and I decided to call Verizon to talk to them about my pre-order of the 8x. I ASSUMED that the phone would have a chance of being shipped out BEFORE 11/13, which is why k decided to go the pre-order route. I wanted it to ARRIVE BY 11/13...

    In speaking with two agents, they informed me that the device will be shipping ON 11/13, for an 11/15 delivery date. The 8x drops in stores on 11/13, and the agents told me that it CANT ship BEFORE 11/13 because "the phone hasn't been released yet" (aka we can't get it BEFORE the general release to the public)

    I then spoke to someone who told me my phone is looking to ship Monday am! He told me the phone is already AT FedEx, now its just waiting to be sent out to me! He said Monday am it'd be sent, arriving to me BY 11/13...a very different answer. Is he looking at a different screen than the other agents?

    If I wouldve known I wouldn't get the phone until 11/15, I wouldve just gotten it in-store on 11/13!

    I'm just a bit frustrated at the lack of clarity in this situation. Has anyone had any contact regarding this issue? Can someone shed some light?
    Technically it supposed to ship out on the 13th and arrive on the 15th. And on the 15th is when Verizon stores should be getting the goods.

    Verizon always receives their new phones and all their stock (like accessories) on Thursdays.
    11-10-2012 02:41 PM
  3. aventador779's Avatar
    Forgot to add that Verizon has free two-day shipping on their site. That is why it ships out on the 13th and is supposed to arrive on the 15th.
    11-10-2012 02:43 PM
  4. Agpe17's Avatar
    Forgot to add that Verizon has free two-day shipping on their site. That is why it ships out on the 13th and is supposed to arrive on the 15th.
    It doesn't make a difference. What if paid for shipping? Agents are STILL saying it won't ship UNTIL 11/13. IF If I did overnight, it would arrive on 11/14. If it says SHIP BY, to me, that's saying it CAN be shipped earlier. Meaning 11/13 is the absolute LATEST date it would ship by.

    Why did one agent say it was shipping out Monday morning then? Its just very confusing...
    11-10-2012 02:54 PM
  5. Daniel0418's Avatar
    I think one thing that is confusing is the actual release date. I don't think it is going to be on sale on the 13th despite what Verizon reps are telling you. In the past, like many on this forum have mentioned before, usually Verizon launches flagship phones on Thursdays. So I think it shipping the 13th is fine because it won't actually be on sale until the 13th. I'm happy to be wrong, but I wouldn't stress too much. I think the phone is coming Thursday not Tuesday.
    11-10-2012 03:09 PM
  6. kregstrong's Avatar
    Either way I'm sure we will be fine waiting an extra day or so if that happens. Its not like we don't have a phone to hold us over lol. Chill out fellas

    Sent from my SCH-I535 using Tapatalk 2
    11-10-2012 03:37 PM
  7. Agpe17's Avatar
    I think one thing that is confusing is the actual release date. I don't think it is going to be on sale on the 13th despite what Verizon reps are telling you. In the past, like many on this forum have mentioned before, usually Verizon launches flagship phones on Thursdays. So I think it shipping the 13th is fine because it won't actually be on sale until the 13th. I'm happy to be wrong, but I wouldn't stress too much. I think the phone is coming Thursday not Tuesday.
    Agent just told me the phone will "more than likely" ship out Monday morning...

    Also "confirmed" an 11/13 release in-store. So we shall see!
    11-10-2012 03:39 PM
  8. Agpe17's Avatar
    Either way I'm sure we will be fine waiting an extra day or so if that happens. Its not like we don't have a phone to hold us over lol. Chill out fellas

    Sent from my SCH-I535 using Tapatalk 2
    Lol I know, but it's the principle, that's all. Just say SHIPPING OUT 11/13 if it won't ship until then, not "SHIP BY" -- misleading for phone heads!
    11-10-2012 03:40 PM
  9. kregstrong's Avatar
    Yea i understand. I guess I've just given up hope on depending on these companies. I mean **** we were already told the 8x would be out a few days into November. And look at Verizon ****ing it up. I'm just fed up with Vzw for sure lol. Can't cancel them cause its free with my company so. O well

    Sent from my SCH-I535 using Tapatalk 2
    11-10-2012 03:59 PM
  10. Keckpec29's Avatar
    Either way I got Next Day by 10:30am delivery on my preorder!
    11-10-2012 05:26 PM
  11. thatotherdude24's Avatar
    Either way I got Next Day by 10:30am delivery on my preorder!
    You got that on your 8X?

    I ordered mine Friday at 1am and it says expected ship date is the 13th
    11-10-2012 05:45 PM
  12. SwearWord's Avatar
    You got that on your 8X?

    I ordered mine Friday at 1am and it says expected ship date is the 13th
    Same here
    11-10-2012 06:02 PM
  13. Agpe17's Avatar
    Same! How the **** did that happen for you?? Haha damn man...lucky. I'm gonna try and PERSUADE some reps to bump mine up!
    11-10-2012 08:16 PM
  14. Keckpec29's Avatar
    No no, sorry, lol, I meant I had her ship it next day instead of the free 2 day. When I check my order status it says ship date 11/13/12 so I should have it the 14th.
    11-10-2012 09:27 PM
  15. KeegdnaB42's Avatar
    Does anyone know what's going on with the 11/21 ship date on the red model? That's the Wednesday before Thanksgiving so if it ships then it wouldn't be delivered until the following Monday and that just seems like a really stupid thing for Verizon to do. The status page won't accept my order number so I can't figure anything out.
    11-10-2012 11:23 PM
  16. jasqid's Avatar
    My 8x pre order says ship by 11_13. When I pre ordered the iPhone 5;it said deliver by 11-21. I got it on that Friday the 21. Fedex tracking was emailed to me late the nite before (Like 10:30pm).

    Because it says ship by, my expectation is to get a tracking notice that nite and have it on the 15th.
    11-11-2012 12:14 AM
  17. Agpe17's Avatar
    It's just absurd. Another agent told me "Ship By" means you can expect to RECEIVE IT that day...
    11-11-2012 08:06 AM
  18. thatotherdude24's Avatar
    It's just absurd. Another agent told me "Ship By" means you can expect to RECEIVE IT that day...

    That doesn't make sense. If we receive it the 13th that means it already has to be in the hands of FedEx or UPS. The track order page still says Verizon has my phone so it's not at the shipment facility.
    11-11-2012 09:22 AM
  19. jasqid's Avatar
    And everyone is closed Monday for veterans day. Don't expect them to ship til Tuesday the 13. Well have them by the 15.
    11-11-2012 09:25 AM
  20. thatotherdude24's Avatar
    And everyone is closed Monday for veterans day. Don't expect them to ship til Tuesday the 13. Well have them by the 15.

    Totally forgot about that. So we'll have them Wednesday at the earliest.
    11-11-2012 09:38 AM
  21. Agpe17's Avatar
    That doesn't make sense. If we receive it the 13th that means it already has to be in the hands of FedEx or UPS. The track order page still says Verizon has my phone so it's not at the shipment facility.
    The rep told me all of the phones are already at FedEx! It just depends on when THEY get it out to us!
    11-11-2012 06:18 PM
  22. spiff_p239's Avatar
    The rep told me all of the phones are already at FedEx! It just depends on when THEY get it out to us!
    If that were true, you'd already have a tracking number for your order. I'd just resign myself to seeing the phone on the 15th. If it shows up early, consider it a win.
    11-11-2012 07:04 PM
  23. thatotherdude24's Avatar
    The rep told me all of the phones are already at FedEx! It just depends on when THEY get it out to us!
    On other threads on here are pointing out, you can't count on the reps, they are clueless. They said the 822 didn't have wireless charging. Trust me, I want to get the phone as badly as you do but there is no evidence that FedEx has the phones while there's plenty that says they are yet to be shipped.
    11-11-2012 08:31 PM
  24. independentvolume's Avatar
    If that were true, you'd already have a tracking number for your order. I'd just resign myself to seeing the phone on the 15th. If it shows up early, consider it a win.
    Yes and no. The only thing worse than FedEx tracking is USPS tracking.
    11-11-2012 08:40 PM
  25. spiff_p239's Avatar
    Yes and no. The only thing worse than FedEx tracking is USPS tracking.
    Lol, true. I've had USPS tracking information not be available until after I've received the package.

    What I mean though is that Verizon would be able to provide you with a tracking number if the phones had already left their warehouse and were in FedEx's possession. All packages that would be shipped would already have a label and associated tracking number by the time FedEx picked them up.
    11-11-2012 09:15 PM
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