1. OFMarz's Avatar
    Okay. So here's the problem. I plug the headphone in and the audio still comes out of the speaker on the phone. Beats doesn't react. Now when I use a BlueTooth device, it switches out fine and works like a dream. Is this in need of a new audio jack? Software issue? Thanks.
    03-02-2017 09:15 PM
  2. Ariel Takom's Avatar
    Was the headphone working before this? And if yes, could you remember what you did to the phone recently? Maybe you updated the software, or installed a new app, and whatnot?
    03-03-2017 05:31 AM

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