1. Bjfcm's Avatar
    Has anyone experienced the inabillity to play Music on your Device today?? everytime I attempt to play Music or Video Zune says that " We re having trouble verifying your Zune pass , please restart phone or connect to PC"

    I tried both , did a restart, removed the sim card and battery, and nothing

    Any suggestions
    05-13-2012 01:44 PM
  2. HeyCori's Avatar
    Did you recently change any passwords? Were you using a trial account?
    05-13-2012 03:07 PM
  3. Dave Blake's Avatar
    Do you have an internet connection?
    05-13-2012 03:19 PM
  4. Bjfcm's Avatar
    Did you recently change any passwords? Were you using a trial account?
    No , Not any password changes. I did activate the Wirelesss Sync option and Selected automatic Zune sign in . I have the app " Hey DJ" ( Paid Version) instatalled. I was using it when the song ( which was playing earlier) would not play.

    I went into the Music Hub( Zune) to try to play the song that way and that s when I realized that I could'nt play anything.

    Im about to clear all the media content from phone and re sync it.
    05-13-2012 03:53 PM
  5. Bjfcm's Avatar
    I worked it out. I simply deleted my media files ( Music, Photos) through Zune Desktop and reloaded em.

    Thanks Dave and Figure & Dash for taking the time to help.
    05-15-2012 12:42 PM
  6. Dave Blake's Avatar
    Glad you got it fixed
    05-15-2012 01:26 PM
  7. baseballbert's Avatar
    05-16-2012 11:08 PM
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