1. xraiderv1's Avatar
    crossposting on imore and windows central

    -------

    iphones:
    one 6s plus
    one 8.

    os: ios 15.4.1
    microsoft edge app version: 100.0.1185.43

    os/app versioning is current for both devices.

    -------

    I'm about at my whits' end with this browser..at least once a day, I'll go to use it and instead of the last page I was on, there, practically shoved in my face, in spite of taking the nuclear option of a factory reset(for an unrelated issue), this app STILL does this.

    its also been stuck syncing data to my microsoft account for DAYS now.

    on BOTH of my Iphones.

    I'm out of options for things I can do myself.

    does anyone have any ideas how to fix these two problems, and or actually get actual support from the developer? kind of need a fix URGENTLY for this.
    04-22-2022 10:50 AM
  2. interlocutor1980's Avatar
    Try to sign out and then sign in again.
    Try to “Reset sync” to correct the issue.

    In windows edge click on profile picture on the right

    Click on manage profile setting

    in the new tab click on sync tab

    bottom the page click on reset sync

    in this step in edge on your iPhone you should sign out

    and click on reset in windows edge ( and your data would clean on Microsoft servers and just your data stays on your browser only)

    after reset server will download your data from your browser again

    now in iPhone you can sign in again.

    I hope this helps...
    04-23-2022 11:39 AM
  3. xraiderv1's Avatar
    running this now.
    04-23-2022 11:49 AM
  4. xraiderv1's Avatar
    ok, thats done, part 1, sync issue solved.... but I wont know if this addressed part two of my problem...namely the uncommanded new tab on first browser launch of the day on my iphones...til tomorrow.
    04-23-2022 12:12 PM
  5. interlocutor1980's Avatar
    if it sync properly then this problem will also be solved...
    04-23-2022 01:03 PM
  6. xraiderv1's Avatar
    like I said..probably not going to find out til tomorrow. I'll update then.
    04-23-2022 01:16 PM
  7. xraiderv1's Avatar
    and a new(possibly temporary?) problem with my pc microsoft edge...I'm getting the intermittent blue donut next to my mouse cursor. would this possibly be related to having reset the sync function?
    04-23-2022 01:37 PM
  8. interlocutor1980's Avatar
    Restart your computer this problem will be solved...
    04-23-2022 02:19 PM
  9. xraiderv1's Avatar
    welp...it IS about due for its once a week restart...normally I just tell it to turn off when I'm done with it.
    04-23-2022 03:44 PM
  10. interlocutor1980's Avatar
    its ok and its up to you...
    04-23-2022 03:54 PM
  11. xraiderv1's Avatar
    and now my -insert choice word here- iphone's ms edge wont sync.

    error I'm presented with: hmm..sync isn't working.
    04-23-2022 04:05 PM
  12. xraiderv1's Avatar
    ok. two problems, edge isn't syncing on EITHER iphone now, and I've got the intermittant blue donut next to my mouse cursor.
    04-23-2022 04:41 PM
  13. xraiderv1's Avatar
    update: phones are syncing. now I've only got the fudging intermittent blue donut next to my mouse cursor to deal with. its only happening when ms-edge is up. help please.
    04-23-2022 05:16 PM
  14. xraiderv1's Avatar
    gave up on getting the phones to sync properly..they keep syncing, then refusing to do so, then going to 'setting up your sync', so I went and put adblock plus on safari and have both phones set up properly now.

    still got the unusual edge activity, a ton of entries under disk dropdown on resource monitor, and the odd blue donut flicker next to my mouse arrow.

    this unusual activity from edge only started after I reset sync.

    though after following ms support(yes..they DO exist! I know right? shocked gasp anyone?) and resetting the browser, the frequency seems to have dropped off(as has the stutter flicker of the blue donut next to the mouse arrow).

    edit: still getting the flicker from time to time.
    Last edited by xraiderv1; 04-24-2022 at 10:19 AM. Reason: new status in latest post
    04-24-2022 10:16 AM

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