1. Windows Central Question's Avatar
    My wife's Lumia 640 running Windows 10 Mobile has Outlook Mail pre-installed which I was able to add her Microsoft email account to no problem. When I tried to add a second account (Gmail) in the Outlook email app itself it does nothing - literally nothing. I press the "ADD ACCOUNT" link in the Accounts tab and I could literally press it all day - nothing happens. I've tried to find some way to uninstall and reinstall the outlook mail app but apparently this is not possible. I'd like to sort this out for her without going through another reset if possible.
    10-25-2015 07:26 PM
  2. ven07's Avatar
    Check if date/time and region are correct, soft reset the phone, go to settings > email+acc > add a account :)

    Hope that works
  3. ven07's Avatar
    Check if date/time and region are correct, soft reset the phone, go to settings > email+acc > add a account :)

    Hope that works
    RumoredNow likes this.
    10-25-2015 09:10 PM
  4. Tumultus's Avatar
    In worst case, perform a hard reset on your phone, then try again. Seems like something got a bit screwy down the road ...
    RumoredNow and ven07 like this.
    10-25-2015 09:20 PM

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