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Windows Central Question
I really enjoy my Lumia 640 LTE phone, which I have owned for twelve months. Recently, I upgraded to Windows 10 and all has been progressing well, except for Cortana.
Anyway, this week, I received memory messages advising insufficient storage: I have 8 GB phone memory and 4 GB SD card. I worked through my Phone memory apps and moved all that I could to my SD card. The problem remains in that my phone memory storage is high at 6. 77 GB.
Upon reviewing the phone storage, my system and reserved storage is 3+ GB while my Apps and Games storage is almost 3+ GB. In the Apps and Games storage, the Mail and Calendar app is using a hefty 2.08 GB !!!
Today, I have visited my phone service provider, who cannot explain this high memory usage and is unable to assist me. He did a "hard" (?) reboot, to clear the cache, but all to no avail. Also, it is not possible to uninstall and reinstall this app.
Is there anyone who can help me with this problem? The only other option that comes to mind is resetting my phone to factory settings and starting again. Obviously, I am hesitant to do this. I look forward to receiving any support, advice and suggestions.
Thank you in anticipation,
Frances, Sydney
Anyway, this week, I received memory messages advising insufficient storage: I have 8 GB phone memory and 4 GB SD card. I worked through my Phone memory apps and moved all that I could to my SD card. The problem remains in that my phone memory storage is high at 6. 77 GB.
Upon reviewing the phone storage, my system and reserved storage is 3+ GB while my Apps and Games storage is almost 3+ GB. In the Apps and Games storage, the Mail and Calendar app is using a hefty 2.08 GB !!!
Today, I have visited my phone service provider, who cannot explain this high memory usage and is unable to assist me. He did a "hard" (?) reboot, to clear the cache, but all to no avail. Also, it is not possible to uninstall and reinstall this app.
Is there anyone who can help me with this problem? The only other option that comes to mind is resetting my phone to factory settings and starting again. Obviously, I am hesitant to do this. I look forward to receiving any support, advice and suggestions.
Thank you in anticipation,
Frances, Sydney