1. kwright62's Avatar
    My microphone level is so low I have to use a blue tooth headset or the speaker phone mode. I'm on RTM OS. Anyone with similar problem?
    01-16-2017 06:18 AM
  2. MAK11's Avatar
    Is it low even when recording videos? If it is then is usually means that one of the mics (the one on top next to the headphone-jack is dead. Had this issue on my Lumia 920, 925 & 930 (had to send all 3 to repair for a new Mic)
    01-16-2017 07:15 AM
  3. Exup's Avatar
    Test the Mics with the Lumia Phone test Application:
    https://social.technet.microsoft.com...inphonegeneral
    01-19-2017 11:40 AM
  4. kwright62's Avatar
    The microphones are dead with all applications and no change after a factory reset. Got the phone 12.24.17 so it is still on warranty. Had to buy a duplicate while this phone is getting fixed.
    01-24-2017 10:55 PM

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