08-11-2016 03:09 AM
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  1. MirthRock's Avatar
    I'm randomly getting this message in a grey box in the middle of the screen on my AT&T 950: "Restart Required. Your Phone's settings or the SIM card have changed. Restart your phone to complete the installation." Then there are two buttons - "Restart" and "Later". Its not consistent, but I just rebooted as it said, launched the phone app and it appeared again. It doesn't seem to be affecting any functionality though. It appears to have started once I installed the SD card. In fact, I'd argue that a lot of the glitches on my 950 started after I installed the SD card. Anybody else seen this error?
    Last edited by MirthRock; 12-30-2015 at 08:04 AM. Reason: Typos
    SuperJMN likes this.
    12-30-2015 08:03 AM
  2. seventeenapg's Avatar
    Yes, I have had it several times in the last few weeks. I am running .36 so I dint know. One thing I would also mention is that I cannot access the internet via my sim card when I am roaming. I am fired back to my carriers site stating that I have to switch off tethering. It was never on
    12-30-2015 12:32 PM
  3. MirthRock's Avatar
    Interesting. I wonder if it a .36 thing. I think I upgraded to that right around the time I put in the SD card. I guess we'll know with the next update.
    12-30-2015 02:34 PM
  4. seventeenapg's Avatar
    mine just did the sim restart this morning again.
    12-31-2015 05:06 AM
  5. i_hiker's Avatar
    I'm still on .29 and started receiving this message this morning. Last night I finally got the Calendar/Outlook update. Message popped up 3 times and I did the reset each time. Hasn't come back up for a few hours now...
    12-31-2015 09:10 AM
  6. SuperJMN's Avatar
    I'm getting this since I flashed the newest firmware!! It pops up every 5 minutes or so. Really annoying, since I haven't changed anything. Mine is an unlocked Lumia 950 XL purchased in the Spanish MS Store.
    01-04-2016 03:54 PM
  7. Celticg's Avatar
    Glad it's not just me. Got it a few times today also. AT&T Lumia 950 here
    SuperJMN and gahbmwm5 like this.
    01-04-2016 03:56 PM
  8. SuperJMN's Avatar
    In fact, I'd argue that a lot of the glitches on my 950 started after I installed the SD card. Anybody else seen this error?
    I'm not using the SD card and I'm getting the same :( Any way to fix this?
    01-04-2016 04:52 PM
  9. anon(1307783)'s Avatar
    I'm getting this error as well. I've seen it a few times before today, but now it is becoming far more frequent. Very annoying if you ask me!! I hope Microsoft releases a fix soon.
    SuperJMN and gahbmwm5 like this.
    01-04-2016 10:50 PM
  10. MirthRock's Avatar
    I'm really hoping that newest firmware will fix it...if we ever get it.
    01-05-2016 11:25 AM
  11. TheChazas's Avatar
    On .36 plus new firmware and getting this, even after restart sometimes it instantly pop-up again.
    SuperJMN likes this.
    01-05-2016 02:30 PM
  12. MirthRock's Avatar
    On .36 plus new firmware and getting this, even after restart sometimes it instantly pop-up again.
    Welp...
    01-05-2016 03:29 PM
  13. anon(5383410)'s Avatar
    This has been happening to me intermittently since I got my 950. Good to know I'm not the only one. I just ignore it and haven't had any issues.
    rurik likes this.
    01-05-2016 03:37 PM
  14. VineRider's Avatar
    I got this notice once. After the phone rebooted, I noticed that enhanced LTE was no longer available via the SIM settings (HD Voice over LTE). I powered down the phone, took out the SIM, and started the phone with no SIM. I then powered down the phone, put the SIM back in, and got another message stating that my SIM settings had changed (which I expected to get). Rebooted the phone and HD Voice over LTE was back. I've not had another issue with this and it has been several weeks now since taking this action.
    01-05-2016 03:49 PM
  15. MirthRock's Avatar
    I got this notice once. After the phone rebooted, I noticed that enhanced LTE was no longer available via the SIM settings (HD Voice over LTE). I powered down the phone, took out the SIM, and started the phone with no SIM. I then powered down the phone, put the SIM back in, and got another message stating that my SIM settings had changed (which I expected to get). Rebooted the phone and HD Voice over LTE was back. I've not had another issue with this and it has been several weeks now since taking this action.
    Do the AT&T 950s support HD voice over LTE? If so, how do I check if its enabled or not?
    01-05-2016 04:10 PM
  16. VineRider's Avatar
    Yes, Settings>System>Phone - Scroll down to Cellular & SIM and select this - on the next screen select SIM settings and then scroll down to Enhanced 4G LTE Services. You should see a slider to turn this on or off. If you do not see the slider or the Enhanced 4G LTE Services, then your SIM settings are causing this.
    Last edited by VineRider; 01-05-2016 at 07:16 PM.
    01-05-2016 04:40 PM
  17. SuperJMN's Avatar
    It didn't work for me. Booted up without SIM. Turned off, put the SIM again, turned on and after that, the message keeps popping up. By the way, I don't have the HD Voice over LTE settings you mention, but I have to say I have never seen them in my Lumia 950 XL.
    01-06-2016 05:37 AM
  18. MirthRock's Avatar
    Yes, Settings>System>Phone - Scroll down to Cellular & SIM and select this - on the next screen select SIM settings and then scroll down to Enhanced 4G LTE Services. You should see a slider to turn this on or off. If you do not see the slider or the Enhanced 4G LTE Services, then your SIM settings are causing this.
    Thanks for this info. Sadly, I don't see that setting under SIM settings. What do you mean by my SIM settings are causing this? Is there a setting I can change to get this option to appear?
    01-06-2016 08:53 AM
  19. VineRider's Avatar
    I don't know if the 950XL supports this feature. I have an AT&T branded 950. When my phone got the prompt that the SIM Settings had changed, I noticed that I had lost HD voice. I noticed this when my son called me (he's on AT&T with an IPhone 6s) and I could tell that the HD calling was not on as HD versus normal calling is a very distinct difference. So, I checked the settings and noticed that it was gone from my phone. I got to thinking about what had changed since this feature had been working and remembered that I had gotten that message about SIM settings. So, I removed the SIM, rebooted the phone, powered down and reinserted the SIM to see if that would force the settings to update. It did, and the setting reappeared and HD calling is working again. I've not had this problem since. Hope this helps.
    Tempest790, InsGadget and gahbmwm5 like this.
    01-06-2016 09:21 AM
  20. emedeme's Avatar
    I am getting this message a few times.
    01-06-2016 10:34 AM
  21. MirthRock's Avatar
    I don't know if the 950XL supports this feature. I have an AT&T branded 950. When my phone got the prompt that the SIM Settings had changed, I noticed that I had lost HD voice. I noticed this when my son called me (he's on AT&T with an IPhone 6s) and I could tell that the HD calling was not on as HD versus normal calling is a very distinct difference. So, I checked the settings and noticed that it was gone from my phone. I got to thinking about what had changed since this feature had been working and remembered that I had gotten that message about SIM settings. So, I removed the SIM, rebooted the phone, powered down and reinserted the SIM to see if that would force the settings to update. It did, and the setting reappeared and HD calling is working again. I've not had this problem since. Hope this helps.
    Thanks!!! I can confirm that this worked on my AT&T 950. The steps I took were slightly different, although not much. I shut the phone off, pulled out the SIM, and turned the phone back on letting it boot all the way. Then I shut it off again. Re-inserted the SIM and turned it back on. I went to the SIM Settings and I was immediately prompted with the message "Restart Required. Your Phone's settings or the SIM card have changed. Restart your phone to complete the installation." At this time, the HD Voice setting was still not there. However, after rebooting again as the message suggested, I checked the SIM Settings and the option was available (and also enabled automatically). Thanks so much for your help VineRider.

    As a side note - I really like this phone but damn is it buggy. I hope Microsoft really nails down some of the stability issues.
    Tempest790 likes this.
    01-06-2016 11:11 AM
  22. VineRider's Avatar
    You're welcome! Now that I think back on it, I actually think I had to reboot that one extra time as you point out, so I think our experience was the same.
    01-06-2016 12:43 PM
  23. BaritoneGuy's Avatar
    I don't have this as a setting on my DS 950 on Bell in Canada, however I can confirm that if both handsets support it I do get HD voice calls. I was even able to use it with my sister who is on Telus which is another carrier. I supsect that this is possible as both Bell and Telus share the same infrastructure for LTE.
    01-07-2016 09:26 AM
  24. MirthRock's Avatar
    Just a follow up - I haven't seen the message re-appear about the SIM settings changing :-) And I successfully made an HD voice call. w00t!
    01-07-2016 10:07 AM
  25. SuperJMN's Avatar
    Strangely enough, the problem solved without doing anything! it no longer shows in my Lumia.
    01-07-2016 10:57 AM
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