1. soil2oil's Avatar
    Issues- I CAN'T:
    Open Outlook.
    Open any search results, it will shows sites, crashes when one's picked.
    Open photos
    Add photos/video to a text
    Download photos video from text
    Add photos/video to a messaging app
    Download photos/videos from a messaging app(tried a couple that have worked since day 1)
    Also
    The back arrow,logo and search never go down/away

    I HAVE:
    Checked for updates for apps
    Checked for updates for phone
    Many soft resets
    Powered off
    No memory card has ever been used.

    I'm trying to avoid a hard reset, phone has been really good so far, I've had it since launch.
    02-05-2016 11:51 AM
  2. PhineasTD's Avatar
    Try the Windows Device Recovery Tool, or perhaps restore from a back-up.
    02-05-2016 06:46 PM
  3. PhineasTD's Avatar
    02-05-2016 06:48 PM

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