Contacts keep deleting from break-through list (Lumia 950)

[jeetjani]

Hello,

I have the Lumia 950 with Windows 10 Mobile. In the last couple months I started noticing that people in my break-through list would call during quiet hours but they would remained blocked. I looked in to the list and found that most of the contacts were gone. So I added them in again and they keep automatically disappearing. I am not able to figure out any reason for this. Now I have come to a point of not using the "Quiet Hours" feature because there are certain calls that I get late and I need to get to them right away. Right now there are 2 contacts which seem to just stay in there and the rest are being thrown out, but I can't figure out why?

More details below which may be useful;
> OS Build - 10.0.14393.321
> Firmware version - 01078.00053.16236.35005
> Device - Lumia 950 Dual Sim (Canada)
> MS People app - 10.0.11903.0
> No preview or insider builds ever loaded on to this device

Any help with this is really appreciated.
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[Aaron Graves]

If you can recall, did this start happening about the time that your account was migrated to the new Outlook? That's when mine started happening a couple of weeks ago. I found a potential fix at this link but I had mixed results with it. If I turned off get to know me and cleared the Cortana data in the cloud, I was able to get at least one more person added back to the list that stayed on the list (however I think I may have enabled "get to know me again" before adding others which may have caused the mixed results). Give that link a try and see if that works.

 

[ThePaladinTech]

So this is one of many problems I seem to be having with my 950. Is this still a problem other users are having?

 

[Jeff Merritt1]

Yes. I've also had Outlook and Message issues. I have to restart my phone to get messages and emails. Horribly inconvenient.