surface book camera

[njdev1k]

Unable to take pictures with rear camera. Front facing is fine. Anyone else have the same issue?

 

[Zachary Boddy]

Unable to take pictures with rear camera. Front facing is fine. Anyone else have the same issue?

Maybe you can only do it when the tablet section is removed?

 

[njdev1k]

Tried that, no luck. Video very jumpy when I removed it too.

 

[ParoleGA]

That is weird, mine too. Image displays from the back camera, but there is a small white box flashing in the center, and it won't snap a pic. Front camera has no issue.

 

[njdev1k]

Tried Cyberlink YouCam and it is able to snap pictures from both cameras. Guess it's a windows camera app issue.

 

[njdev1k]

I went to settings in the camera app and changed the aspect ratio to 4:3 and rear camera works now.

 

[kittengirl]

My rear camera works fine - haven't figured out how to access the front facing camera yet though. But I don't really want to either

 

[kittengirl]

My rear camera works fine - haven't figured out how to access the front facing camera yet though. But I don't really want to either

ETA: how weird - I opened the camera app a second time, and now the camera icon shows the little rotate symbol to switch to front-facing. I swear it did not show that the first time! FYI - the little blinking white box is the focus point. If you are experiencing that flashing and it not taking a picture, it is probably having trouble focusing. Click on another area and see if it will focus and try shooting again.

 

[ParoleGA]

Yeah, I thought a focus issue too. I can actually watch it focus, and correctly too, but I guess it doesn't know it's in focus. I can't choose another focus point, either. Just a flashing white box dead center of the screen. It's kinda weird. Changing aspects didn't help for me, either.

 

[erzhik]

Same problem here. Not taking pictures with rear camera. Front is working fine.

 

[Razor237xp]

My camera doesn't work correctly at all..I turn on the main camera and I get glitches that appear across the screen , blocky digital noise like hard to explain

Posted via the Windows Central App for Android

 

[erzhik]

My camera doesn't work correctly at all..I turn on the main camera and I get glitches that appear across the screen , blocky digital noise like hard to explain

Posted via the Windows Central App for Android

Restart. Had the same problem.

 

[bradleyj]

FYI, many SP4 owners in the forums (myself included) have discovered that our rear-facing cameras can't take photos either.

 

[Daniel Rubino]

FYI, many SP4 owners in the forums (myself included) have discovered that our rear-facing cameras can't take photos either.

Check the store for an update Windows Camera updated and fixes issues with Surface Book, Surface Pro 4 | Windows Central

 

[ParoleGA]

Check the store for an update Windows Camera updated and fixes issues with Surface Book, Surface Pro 4 | Windows Central

Thanks, fixed mine. Any idea when they released that?

 

[Daniel Rubino]

Thanks, fixed mine. Any idea when they released that?

Tonight.

 

[njdev1k]

Confirmed it fixed issues for my surface book. Good stuff!

 

[bradleyj]

Confirmed it fixed issues for my surface book. Good stuff!

My rear camera on my SP4 works after the app update but it has a lot of visual distortions (gray, blocky interference especially when moving). It doesn't affect the video in playback and doesn't affect the ff camera. Strange...